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Quality Assurance Consultant (12 month contract)
THORNLEIGH, NSW, AU, 2120Posted 1 weeks ago
Job Description
Could you be our next Quality Assurance Consultant?
At Macca's, we are looking for a passionate quality assurance professional to join our Supply Chain team for a 12-month fixed-term contract. As a Consultant, Quality Assurance, you’ll play a key role in ensuring our food and non-food products meet the highest standards. You’ll manage supplier relationships, support new product launches, and provide expert advice to internal stakeholders. This is your chance to make an impact at one of Australia’s most loved brands.
What you can expect on a day-to-day basis:
Supplier Management
- Developing and managing business relationships with suppliers, partnering with Strategic Sourcing Managers to ensure alignment with McDonald’s expectations
- Establishing supplier performance criteria and conduct formal reviews to monitor compliance with food safety and quality standards
- Overseeing onboarding of new suppliers, ensuring they meet product specifications for physical, chemical, and microbiological attributes
- Collaborating with global leads to drive food safety and quality improvements within designated categories
New Product & Process Development
- Advising the New Product Development (NPD) team on food safety, regulatory, nutrition, and McDonald’s requirements during product scoping
- Conducting food safety and quality validations for new products in line with category requirements
- Working with the Equipment team to validate new equipment for restaurant operations
Quality Systems Management
- Establishing and maintaining food safety systems for assigned categories, covering both products and restaurant food handling
- Assisting with product-related inquiries or investigations stemming from consumer or internal feedback, including complaint management and health department regulations
- Facilitating resolution of food quality issues with restaurant operations, suppliers, and other departments
- Providing or coordinating industry expertise on issues related to McDonald’s products, packaging, and processing (e.g., new technology, environmental issues, pricing trends)
- Analyzing, investigating, and seeking best practices to drive continuous improvement in quality management systems
Your keys to success:
- Degree Qualified in Food Science/Technology
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Confident communicator, both written and verbal
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Adaptable and thrives in a dynamic environment
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Skilled at influencing and collaborating with others
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Proactive and self-motivated
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Organised, ethical, and committed to high standards
Relish in the Macca's difference when you join the Golden Arches:
- Flexible Work Environment. Our teams have embraced a hybrid working model, balancing working remotely and connecting in the office to support our people and how they best add value.
- Birthday & Volunteer Leave. Enjoy a day-off during your birthday month and 3 days annually to volunteer for a registered charity you are passionate about.
- Ongoing Professional Development. We are committed to developing our people by investing in leadership programs and free access to LinkedIn Learning.
- Modern Office with Sustainable Amenities. Newly revamped office located in Thornleigh featuring the latest technology and electric car chargers to support eco-friendly commuting.
- Macca’s Staff Discount & Retail Discounts. Enjoy discounted Macca’s at any restaurant across Australia and access to hundreds of retail discounts.
- Access To Our 24/7 Wellbeing Partner (Sonder) For You & Your Immediate Family. Using the Sonder app, access free and confidential safety, medical and mental health support via chat or phone with accredited professionals.
- A Fun & Vibrant Culture. Immerse yourself in local and Macca’s only events and experiences from day one of working with us.