Senior Project Officer - Estate Planning and Administration

Ongoing full-time vacancy. 35 hours per week. Location: This role is based in Parramatta. Flexible and hybrid working options available. Clerk Grade: Level 9/10. Base salary $ 129,464 p.a. to $ 142,665 p.a. plus 12% superannuation and annual leave loading. About us At NSW Trustee and Guardian our purpose is to support the rights, welfare, and interests of the people of NSW. The agency supports the NSW Trustee, the Public Guardian and the Commissioner of Dormant Funds to carry out their statutory functions. We do this by providing a range of customer-centred services, including Will-making, trustee, financial management and guardianship services, including some for the state’s most vulnerable people. We support over 50,000 customers annually and manage almost seven billion dollars in customer assets. A NSW government agency within the Communities and Justice Portfolio, our services help support and protect people at critical moments in their lives. Our commitment to diversity Our workplace reflects the diverse community we serve. We encourage applications from all backgrounds, experiences, and abilities. This includes women, people with disability, Aboriginal and Torres Strait Islanders, the LGBTQIA+ community and people from culturally diverse backgrounds. About the team The Estate Planning and Administration division is responsible for delivering NSW Trustee and Guardian’s commercial services in Will making, as trustee, attorney, and as administrator/executor of deceased estates. The teams administer assets in accordance with the functions and obligations under the relevant legislation and make legal decisions within legal frameworks and NSWTG’s prescribed delegations. The division delivers high-quality service using a customer-centred approach and is delivered by: Estate Administration Trust and Powers of Attorney Administration Intestate, Life Estates and Crime Confiscation/Civil Forfeiture administration Wills and Estate Planning About the role We are seeking an experienced Senior Project Officer to lead and deliver a range of complex projects within the Estate Planning and Administration division. This role is responsible for managing end‑to‑end project delivery, stakeholder engagement, research and analysis, and providing high‑level advice to senior leaders. This is an exciting opportunity that will see you: Lead the delivery of a range of divisional projects, aligned to priorities set by the Director. Manage and oversee major aspects of project management and implementation, including monitoring project plans, coordinating resources, and managing budgets. Undertake research and analysis to support the development of key projects within the Estate Planning and Administration division. Manage projects designed to review, monitor and improve the effectiveness of service delivery within NSW Trustee and Guardian. Provide timely advice and communication to key stakeholders across within the Estate Planning and Administration division and across NSW Trustee and Guardian regarding project status and implementation issues. Provide high level advice and support to key stakeholders, Estate Planning and Administration Senior Leadership team and Office of the CEO in undertaking tasks and implementing project plans as required. Prepare a range of project related documents to key stakeholders as required, including status updates, reports, budgets and discussion papers. Contribute to the development of project management methodologies and process for NSW Trustee and Guardian. For more information about the position, view the role description. About you Application is encouraged if you demonstrate the following skills, knowledge and experience: You are an experienced project professional with a strong background in leading and delivering complex projects within government or similarly regulated environments. You bring demonstrated expertise in strategic and innovative project management, with a sound understanding of project methodologies, governance, processes and procedures. You have proven ability to manage projects end‑to‑end, including planning, coordinating resources, monitoring progress, managing budgets and delivering outcomes on time and to agreed quality standards. You are comfortable analysing data and information to identify insights, anticipate risks and issues, and develop practical, evidence‑based solutions that improve service delivery and customer experience. You are a confident communicator who can clearly and concisely convey complex ideas and provide high‑level advice to senior stakeholders. You have demonstrated experience influencing and negotiating with a diverse range of internal and external stakeholders, managing competing priorities and achieving consensus in complex environments. If this sounds like you, we would love to hear from you. Essential requirements Relevant tertiary qualifications or equivalent experience. What we offer NSW Trustee and Guardian offers interesting, challenging and rewarding work that has real purpose. Other benefits of joining us include: work-life balance with flexible work options (working from different work locations, variable start/finish times, job sharing) various leave options (recreation, parental, and flex leave of up to 24 days per year) career development including study leave and acting opportunities access to Fitness Passport and employee assistance program, and annual flu vaccinations Be part of something bigger. For more information about joining us, visit the Careers page on our website. How to apply To apply for this role: Complete the online application Submit a resume (maximum five pages) Submit a brief cover letter (maximum two pages) outlining your skills, experience and suitability Answer the following targeted questions (maximum two pages in total): Describe a complex project you have led from initiation to completion. In your response, outline how you planned and managed the project, including governance, unexpected issues, resources and budget, and how you ensured benefits were realised and outcomes were delivered on time and to agreed quality standards. Provide an example of a time you identified and addressed a significant issue or risk that had the potential to impact project delivery or service outcomes. Explain how you analysed the issue, developed solutions and what the outcome was. Read: writing your job application for tips on the application process. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice applications and interview questions based on the focus capabilities listed in the role description. Closing date Applications close 11:59pm, Sunday 31 May 2026. For enquiries about the role, please contact Marie Brownell, Director – Estate Planning and Administration, via email: [email protected] . For enquiries about the recruitment process, please contact Antonio Caswell, Talent Acquisition Advisor, via email: [email protected]. Please do not send your applications directly via email, LinkedIn, or SEEK. Only applications submitted via the online portal will be accepted. Please note: If you need an adjustment in the recruitment process, please contact People and Culture via email at [email protected] Offers of employment will be subject to reference checks and relevant clearances. A talent pool may be created for future ongoing and temporary roles and is valid for 18 months. Thank you for your interest in this role. We look forward to receiving your application.