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Senior Manager, Proactive Customer Management

Parramatta, NSW, AU, 2150Posted Today

Job Description

  • Demonstrated knowledge of estate management and experience in the financial management of estates and/or trusts.
  • Proven experience in client management, operational leadership and a strong understanding of compliance, risk, and regulatory obligations in estate and trustee services.
  • Understanding of NSW Trustee and Guardian’s key services and customer base including experience working and/or supporting people with disability, vulnerable or older people.
  • Willingness to have phone calls and team email accounts monitored for quality assurance and training purposes, and to participate in one-to-one review sessions for calls and emails.
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    Senior Manager, Proactive Customer Management at Transport for NSW | Renata