Back to jobsFull availability and flexibility to work a weekly rotating roster between 7am-11pm including evenings, weekends & public holidays, eg. 6.30am-2.30pm, 2.30pm-10.30pm
Hotel porter/concierge experience, in 4-5 star hotel/resort or similar environment
RSA Certificate & valid Qld Drivers Licence, essential
Knowledge of the Gold Coast region & hospitality industry - latest & upcoming events, attractions, restaurants, local places to visit and things to see
Clear communication skills, professional face-to-face and phone manner, active listening skills & strong interpersonal skills
Manage and resolve difficult situations, problem solving skills and work well in a busy environment
Proficient computer skills including MS Office applications + PMS Opera, desirable
Deliver a high standard of quality customer service, excellent attention to detail, organisational and efficient time management skills
Work well in a team environment and with diverse groups of people
Be self motivated, confident, friendly, enthusiastic and have a positive attitude
Ability to perform physical tasks, including heavy lifting (eg. luggage) and working on your feet
Excellent grooming & personal presentation