Back to jobsYou should gain a deep understanding of the business and technology needs. Performing analysis and documentation of as-is capabilities then recommend appropriate applications/technology to improve
You will build, create and update websites across the group. Working with various different platforms, applications and tools
You’ll be maintaining and managing content on our website(s), carrying out scheduled/regular content updates by agreed deadlines
Assist in testing, product and application functionality, troubleshooting solutions or assigning issues to relevant teams as required
You will be responsible for application maintenance and bug fixes. Triage incidents as appropriate
Co-ordinate on-going system / applications enhancements and change requests
Act as a technical point of contact with other internal IT teams and external 3rd party vendors to; plan projects, implement CRs, investigate issues and provide effective resolutions
Input into technical project planning and management, helping the project to meet deadlines, business and budget objectives
Help triage and communicate support issues across the team, reviewing tickets in the support system and passing them across the team to the product owners for support. Assisting on the reporting in this area to help identify repeat issues.