Job Description
What you'll bring
• Retailer Technical Support team experience preferred
• Effectively gather, share, and communicate technical information with various audiences
• Strong knowledge of advanced automotive diagnostics
• Applicants must possess strong critical thinking and complex reasoning skills to effectively diagnose and solve technical issues
• Demonstrate a strong work ethic and the ability to work effectively independently and as part of a team
• Highest degree of professionalism and organizational skills
• Experience using VIDA, DSA, DRO, PIE, CANalyzer, INCA, etc. preferred
• Proficiency in basic computer skills and the ability to effectively use a PC for diagnostic and technical tasks is required
• Proficient in using Microsoft Office Suite, including Word, Excel, and PowerPoint, for various technical and administrative tasks
• Volvo Expert technician experience preferred
• All 8 ASE (Automotive Service Excellence) certifications, L1 and L3 (Advanced level specialist) preferred
• This position requires occasional domestic and international travel
Salary Range:
• $73,347 to $136,217
Compensation is determined based on experience, qualifications, internal equity, location and company guidelines