Preferred knowledge, skills or abilities
- Strong experience in carrier management, including selection, negotiation, and performance optimization across final mile networks.
- Proven ability to develop and execute strategic roadmaps that improve operational efficiency, scalability, and customer experience.
- Expertise in KPI development, scorecard management, and driving continuous improvement to meet service and cost targets.
- Advanced analytical skills with the ability to interpret data, forecast demand, and optimize delivery coverage and network performance.
- Demonstrated success leading carrier business reviews and managing vendor relationships to drive accountability and results.
- Experience designing and implementing final mile or small package delivery solutions in a multi-node fulfillment environment.
- Strong cross-functional collaboration skills, with the ability to influence partners across supply chain, IT, merchandising, and operations.