Job Description:

Sales Manager – After Market Services

(SLA, MVCA & Critical Spare Parts) – Biogas Market Line

Role Purpose

The Sales Manager – After Market Services is responsible for developing, selling and managing Service Level Agreements (SLA), Mutual Value Creation Agreements (MVCA) and spare parts for biogas installations within Pentair’s installed base.

The role focuses on building long-term customer partnerships, securing recurring revenues, and maximizing lifecycle value of installed assets through service contracts, performance-based schemes, and value creation initiatives.

Key Responsibilities

Commercial & Sales Responsibilities

• Responsible for sustainable growth of the aftermarket sales portfolio including SLAs, MVCA, spare parts and extended services.

• Proactively identify SLAs and MVCA opportunities within the installed base.

• Lead customer discussions on long-term service strategies focusing on reliability, availability, total cost of ownership and performance.

• Prepare, negotiate and close commercial offers for SLAs, MVCA programs, spare parts packages, and consignment stock agreements trying to reach enhanced margins vs past.

• Actively promote recurring revenue models and performance-based agreements aligned with customer operational priorities.

• Any other task that may be required from time to time or linked to a change of environment.

SLA & MVCA Ownership

• Full ownership of the end-to-end SLA sales cycle, including scope definition, pricing models and contractual alignment.

• Position and sell MVCA offerings focusing on performance improvement, reliability, energy efficiency and shared value mechanisms.

• Ensure SLA and MVCA offers are operationally executable, aligned with service capabilities and customer obligations.

Critical Spare Parts & Consignment Stock

• Drive sales of critical spare parts, retrofit parts and consumables required to secure plant uptime.

• Propose and manage consignment stock solutions.

• Coordinate with After Sales, Supply Chain and Service teams to ensure availability, delivery, pricing accuracy, and delivery commitments.

Customer Relationship Management

• Be the main commercial point of contact for aftermarket customers.

• Support service execution when required (kick-off meetings, performance reviews, SLA follow-ups).

Funnel & Performance Management

• Manage an accurate aftermarket sales funnel (SLA renewals, new SLAs, MVCA opportunities, spare parts).

• Deliver forecasts and reporting for AOP and SIOP activities.

• Accountable for achieving annual revenue targets.

Internal Coordination & Compliance

• Work closely with Service Operations, Technical Experts, Digital, Legal, Finance and Sales Operations teams.

• General management to support Monthly Business Review reporting.

Key Interfaces

Customers (Operations, Maintenance, Management), Service & After Sales teams, Market Line Managers, Sales Process & Legal teams, Supply Chain & Spare Parts organizations

Qualifications & Experience

• Bachelor’s degree in engineering, business or equivalent practical experience.

• Minimum 5 years of experience in B2B technical sales, aftermarket or service contracts.

• Proven experience in the Biogas environment

• Strong commercial capabilities with technical understanding of industrial systems.

• Experience selling recurring revenue services and long-term agreements.

• Fluency in English (written and spoken); additional languages are a plus.

Key Competencies & Skills

Mindset with negotiation skills, Structured deal and contract management, Customer-oriented with long-term mindset, Strong collaboration across functions and culture, Able to leverage on AI

Desired Characteristics

•Results-driven and accountable, Relationship builder with credibility, Comfortable working in a global matrix organization, Willingness to travel as required (up to 50% of the time).

Success Measures

SLA and MVCA revenue growth, Growth of spare parts, Standard Margin Growth overtime, Customer satisfaction and long-term retention.

Equal Opportunity Employer

Pentair is an Equal Opportunity Employer. With our expanding global presence, cross-cultural insight and competence are essential for our ongoing success. We believe that a diverse workforce contributes different perspectives and creative ideas that enable us to continue to improve every day.