Job Description
Position Overview
The Procure-to-Pay (P2P) Advisor is part of Digital Procurement Operations and serves as a key contributor supporting supplier enablement and end-to-end P2P operations. This role provides oversight of supplier enablement activities, including supplier identification, onboarding, and ongoing operational support, while ensuring alignment with procurement policies, compliance requirements, and downstream invoicing processes.
The role also supports the integration and ongoing alignment of P2P processes across international locations. This includes providing guidance on purchasing goods and services through global platforms and operating units, ensuring consistent execution in accordance with established controls and governance.
In addition, this position contributes to strategic initiatives, including automation and process improvement efforts, and plays a key role in engaging Digital Procurement Operations earlier in the sourcing lifecycle. This involves partnering with sourcing teams and business stakeholders to provide proactive guidance on buying channels, supplier readiness, and downstream P2P considerations to reduce rework, improve compliance, and mitigate operational risk.
This role works closely with leadership and cross-functional partners and is expected to operate as a subject matter expert and primary point of contact for Procure-to-Pay operations.
Key Responsibilities:
Supplier Enablement Oversight
Provide oversight and support for supplier enablement activities, including supplier identification, onboarding, and day-to-day operations.
Partner with internal teams to resolve supplier-related inquiries and issues.
Monitor supplier enablement metrics to identify gaps and drive improvement opportunities.
Ensure alignment with procurement policies, compliance requirements, and invoicing standards.
International Procure-to-Pay Support
Support the integration and optimization of P2P processes across international locations.
Provide guidance to business partners on purchasing through global platforms and operating units.
Develop, document, and maintain P2P processes, procedures, and governance standards.
Ensure adherence to internal policies, compliance requirements, and financial controls.
Serve as a subject matter expert for global P2P processes and systems.
Strategic Initiatives, Automation & Special Projects
Lead and support process improvement, automation, and strategic initiatives across P2P and Source-to-Pay operations.
Drive earlier engagement of Digital Procurement Operations in the sourcing lifecycle.
Partner with sourcing teams and stakeholders to provide proactive P2P guidance and mitigate downstream issues.
Support cross-functional initiatives and provide analysis, insights, and recommendations to leadership.
Balance project-based work with ongoing operational responsibilities, adjusting priorities as needed.
Support change management efforts related to process and system enhancements.
Leadership, Communication & Governance
Partner with leadership to provide visibility into operational performance, risks, and opportunities.
Prepare and present insights and recommendations to management.
Resolve operational challenges and collaborate across teams to meet business objectives.
Qualifications & Requirements
Minimum of 4 plus years of experience in procurement, accounts payable, finance operations, or a related field.
Demonstrated experience supporting Procure-to-Pay (P2P) or Source-to-Pay (S2P) processes in a complex environment.
Experience with procurement or finance systems (e.g., Ariba, Oracle, Icertis, ServiceNow, ProcessUnity, or similar).
Strong understanding of supplier enablement, purchasing compliance, and invoicing processes.
Experience leading or supporting process improvement and automation initiatives.
Strong analytical, organizational, and problem-solving skills.
Excellent written and verbal communication skills, with the ability to present to leadership.
Ability to work cross-functionally, manage ambiguity, and prioritize competing demands.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you need a reasonable accommodation to complete the online application process, please email [email protected] for assistance. Please note that this email inbox is dedicated to accommodation requests only and cannot provide application updates or accept resumes.
The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.