Back to jobsEfficiently completing daily activities that contribute to volume tracking, thus ensuring optimal fulfillment of branch support needs is being provided.
Recognizing, and escalating to management, trends, problems and opportunities.
Assisting with reallocation of resources in areas requiring additional support due to unplanned activities.
Seeking information to resolve real, underlying needs of our customers/partners and correcting problems to avoid future recurrences.
Providing insight, feedback, and recommendations on plans, tools, and processes and how they can be improved.
Prioritizing/monitoring one’s work and recommending changes to maximize the effectiveness of such.
Adhering to day-to-day business controls to meet obligations with respect to operational risk, regulatory compliance risk, AML/ATF and conduct risk, including but not limited to responsibilities under the Operational Risk Management Framework, Regulatory Compliance Risk Management Framework, AML/ATF Global Handbook, the Guidelines for Business Conduct, Global Sales Principles, Privacy and Scotiabank’s Values.
Achieving targeted outcomes through the maintenance of a strong focus on the task at hand and the desired results.
Understanding the Business Continuity Plan and contributing to its effective execution.
Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
