Employee Relations Partner

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About The Team And The Role:

The People Experience - Employee Relations Partner is responsible for supporting functional, jurisdictional and subject matter expertise within the area of Employee Relations, counseling managers and employees, and providing coaching, mentorship and guidance to Leaders and Employees on a broad range of complex and sensitive issues.

The ER Partner serves as a critical issue point and works closely with People Business Partners, Legal and other COEs such as Reporting, Comp & Benefits, and Talent Acquisition and may also be responsible for external Vendor Management. They are a key contributor in streamlining and standardising HR policies and practices!

What You Will Accomplish:

• Provides mentorship and coaching to the People Team and/or to managers regarding the interpretation of policies and programs, employment legislation, compliance and operational efficiencies and improvements; manages consultant workload to performance metrics for their jurisdiction; provides specialist expertise and jurisdictionally appropriate legal advice and interpretation on employment legislation for critical and/or complex cases.
• Conducts investigations for increased and/or complex employee relations complaints, grievances and ethics notices (e.g., discrimination, harassment, retaliation)
• Builds and maintains strong, trust-based relationships with key partners at all levels of the business and collaborates with PBPs, Legal, COEs and external vendors.
• Manages escalations related to external dependencies, bodies and vendors (e.g., record management, disability management, unemployment, labour authorities and government bodies)
• Responsible for building and delivering training to business leaders across the organisation. Also handle onboarding for new People Experience team members. Lead projects related to policy development, implementation, and operational improvements.
• Manages Statutory Labor Compliance for India.

What You Will Bring:

• Knowledge and understanding of employment legislation, its interpretation and implementation, and of employment practices in India
• Proficiency in HR which they can demonstrate to independently mitigate business, reputational and financial risk
• Leading and participating in large projects
• Passionate about coaching and developing manager capabilities
• Experience at using effective listening, probing and investigatory skills to handle complex, sensitive enquiries and conversations with discretion, composure and compassion
• Analytical attitude, able troubleshooter adept at analysing large amounts of detailed information, diagnosing problems and recommending appropriate solutions to senior business leaders.
• Demonstrated ability to work in a fast-paced, multi-cultural, global organisation and to build strong trust-based relationships with remote client groups and colleagues
• Ability to deliver high levels of performance and service excellence while managing high volume workload in a collaborative team environment
• Experience in preparation and delivery of presentations/training to managers.

Experience:

• 8 or more years in area of Human Resources in a global organisation
• 6 years or more, Employee Relations: jurisdictional or functional expertise
• Experience working with remote teams preferred

Educational Requirements:

• HR Bachelor’s Degree or equivalent
• Qualification in Employment Law
• Higher certification in Human Resource Management

Additional Details

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

We use cookies to enhance your experience and may use AI tools for administrative tasks in the hiring process. To learn how we handle your personal data and use AI responsibly, please visit our Talent Privacy Notice, Privacy Center, and AI Hiring Guidelines.