Back to jobsServe as the primary systems point-of-contact for internal teams, external clients, carriers, and partners.
Lead system configuration requirements, testing, and deployment planning in alignment with operational readiness and global IT.
Collaborate with project teams during client onboarding to define and implement system requirements.
Support go-live activities and post-implementation stabilization with a strong focus on service quality.
Analyze business and operational needs to design systemic solutions that optimize WMS and operational performance.
Support WMS integrations and interactions with adjacent systems including automation (OSR), Order Management Systems (OMS), transportation management solutions, and labor productivity tools to ensure seamless end-to-end process flow.
