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Collect Needs: Identify and gather various business needs across all business units through qualitative workshops and interviews.
Recommendations: Propose recommendations for tools and processes to improve sales efficiency and other aspects of our commercial activity.
Functional Specifications: Write business requirements and define priorities.
Testing and Validation: Conduct testing campaigns, including the preparation and execution of end-to-end tests and user acceptance tests (UAT).
Change Management: Act as an ambassador for our tools, supporting end-users through the transformation of their way of working.
Training and Support: Participate in the preparation and execution of trainings, deployment, and hyper-care to ensure long-lasting adoption.
Business Process Expert Commercial Transformation (M/F) - CMA CGM Head Office
Marseille, FRPosted Today