Back to jobsEnsure ongoing customer service and maintain customer relations through focusing on the contract's daily operations based on customers needs. This is accomplished through daily communications with the customer to discuss service needs and potential problems.
Responsible for attainment of profit objectives of contracts, provides financial analysis and decision making for customer.
Responsible for the organic growth and development of additional business opportunities with existing customer.
Ensure safety, maintain quality, establish and monitor cost control programs.
Lead and foster creative problem solving, develop positive and professional relationships with customer and within contracts.
Work with government departments, social groups, etc.
Oversee operations schedule and staff in anticipation of customer needs. Oversee the staffing needs of contract to assure sufficient labor to meet the customer's requirements and control costs.
Establish ongoing programs to ensure continuous improvement. This includes the use of Kaizen, LEAN, and the EQS program to maintain quality performance.
Establish and monitor cost control programs, including annual budget development, monthly P&L review, payroll, and cost analysis. Through the use of Performance Management projects, guide managerial staff to monitor and control costs on a weekly basis.
