Service Advisor Assistant

Now Hiring: Automotive Service Advisor Assistant

Location: International BMW – West Allis WI
Employment Type: Full-Time
Compensation: Competitive pay + benefits

International BMW, a premier destination for luxury automotive service, is looking for a motivated and customer-focused Service Advisor Assistant to join our dynamic team. If you thrive in a fast-paced, high-end service environment and have a passion for delivering exceptional customer experiences, we want to hear from you!

What You’ll Do:

• Support the Service Advisors in daily operations and customer interactions

• Greet clients, assist with vehicle check-in, and ensure a smooth intake process

• Communicate service updates to customers via phone, text, and email

• Coordinate vehicle movement between service lanes, technician bays, and the car wash

• Prepare repair orders and ensure documentation accuracy

• Maintain a clean, organized, and welcoming service reception area

• Assist with loaner vehicle coordination and key management

What We’re Looking For:

• Prior automotive or customer service experience preferred

• Strong communication and organizational skills

• Energetic, detail-oriented, and eager to learn

• Ability to multitask in a high-volume environment

• Valid driver’s license and clean driving record required

• Familiarity with BMW vehicles or Reynolds & Reynolds software is a plus

What We Offer:

• Competitive hourly wage + performance bonuses

• Full benefits package (medical, dental, vision, 401k)

• Paid training and advancement opportunities

• Employee discounts on parts, service, and vehicles

• A team culture that values excellence and growth

Join the International BMW Family

Be part of a brand that stands for performance, precision, and prestige. As a Service Advisor Assistant, you’ll play a vital role in delivering the premium experience our BMW clients expect — and deserve.