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Job Description
Description
Contract Review Response Writer (Remote)
Contract Review Response Writer (Remote)
About the Company: We provide a specialized service for apartment community operators by crafting thoughtful, professional responses to resident reviews posted on major multifamily platforms such as ApartmentRatings, Apartments.com, Google, Yelp, and Facebook. Our team guarantees a 24-hour turnaround time and offers clients flexibility in how involved they want to be in the response process.
While many competitors rely solely on AI-generated replies, our clients value authentic, human-written responses that feel genuine to residents. Because demand for this human approach continues to grow, we’re looking to add another writer to our team.
About the Role: This is a remote 1099 contractor position paying $20/hour. The contract will be for six months and may be renewed afterward. Initial expectations are 10-20 hours per week, possibly growing to 30 hours over time. We’ll train you on the nuances of responding to apartment community reviews and how to handle different types of feedback—from positive praise to difficult complaints. The ideal candidate is a strong writer who can maintain a professional, empathetic tone and is consistently available to meet our 24-hour turnaround deadlines.
Contractors control their own schedules and methods of completing work, provided deadlines and quality standards are met. This contract engagement offers flexible remote work that can be completed from anywhere.
Key Requirements:
- At least 2 years of experience as a content writer
- Strong writing and communication skills
- Ability to write professional, empathetic responses to customer feedback
- Reliability and consistent availability to meet deadlines
- Willingness to learn the multifamily review space (training will be provided)
- A writing sample will be required
- If you’re a dependable writer looking for flexible, remote work, we’d love to hear from you.
About Internet Brands: At Internet Brands, we carefully consider a wide range of factors when determining compensation, including your background and experience. Contractor rates may vary based on experience, qualifications, scope of work, and market considerations.
Internet Brands®, headquartered in El Segundo, Calif, is a fully integrated online media and software services company focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's properties and platforms include the WebMD, Medscape, and Henry Schein ONE networks, which are the global leaders in their markets; Nolo, Avvo, and Martindale, which form the largest consumer information provider in the legal market; and CarsDirect, Fodor's Travel, and many others which are leaders in their key vertical markets. Internet Brands' award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. The company's powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Warburg Pincus.
Internet Brands is an equal opportunity employer, and we welcome applicants from all backgrounds. We comply with all applicable laws and regulations, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance (FCIHO).