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Smarsh

Principal Solutions Architect, Conduct

Remote - USPosted 6 days ago
Full-Timeremote

Job Description

Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.

Summary

Financial institutions and regulated enterprises must detect misconduct across expanding digital channels, comply with evolving global regulations (FINRA, SEC, FCA, etc.), manage petabyte-scale data growth, and incorporate AI-driven supervision without compromising auditability or control.

Smarsh's Conduct platform addresses these challenges through compliant communications surveillance, investigation workflows, and AI-enhanced detection capabilities operating at global enterprise scale.

The Principal Solutions Architect, Conduct is a senior technical leadership role accountable for the architectural direction, integrity, and long-term evolution of the Conduct platform — a strategic growth engine for Smarsh.

This role differs from Service or Data Architects by focusing on holistic system-level concerns, cross-service consistency, and long-term platform evolution rather than domain-specific optimization.

The Principal Solutions Architect owns architecture across services, data, integrations, AI enablement, and platform capabilities, ensuring the system scales globally while meeting the rigor of highly regulated environments operating at multi-tenant, petabyte-scale data volumes.

This is a hands-on architecture role. The Principal Solutions Architect actively prototypes, participates in design and code reviews, troubleshoots real-world scalability and performance challenges, and refines systems to meet demanding customer non-functional requirements (performance, resilience, auditability, and cost efficiency).

 

Summary

Financial institutions and regulated enterprises must detect misconduct across expanding digital channels, comply with evolving global regulations (FINRA, SEC, FCA, etc.), manage petabyte-scale data growth, and incorporate AI-driven supervision without compromising auditability or control.

Smarsh's Conduct platform addresses these challenges through compliant communications surveillance, investigation workflows, and AI-enhanced detection capabilities operating at global enterprise scale.

The Principal Solutions Architect, Conduct is a senior technical leadership role accountable for the architectural direction, integrity, and long-term evolution of the Conduct platform — a strategic growth engine for Smarsh.

This role differs from Service or Data Architects by focusing on holistic system-level concerns, cross-service consistency, and long-term platform evolution rather than domain-specific optimization.

The Principal Solutions Architect owns architecture across services, data, integrations, AI enablement, and platform capabilities, ensuring the system scales globally while meeting the rigor of highly regulated environments operating at multi-tenant, petabyte-scale data volumes.

This is a hands-on architecture role. The Principal Solutions Architect actively prototypes, participates in design and code reviews, troubleshoots real-world scalability and performance challenges, and refines systems to meet demanding customer non-functional requirements (performance, resilience, auditability, and cost efficiency).

 
Who are we?

Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
About our culture

Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world’s leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.

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1001-5000 employees
Portland, OR, US
Website
Principal Solutions Architect, Conduct at Smarsh | Renata