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Job Description
Description
Role Overview
The Compliance Project Management Intern will support a time‑bound, strategic initiative within the Compliance organization focused on alert review sampling, resource planning, and data‑driven insight generation. This internship is designed to provide exposure to compliance operations, cross‑functional collaboration, and analytical problem‑solving, culminating in a formal project presentation to senior leadership.
The intern will operate in a learning and support capacity, partnering with Compliance, Learning & Performance, Technology, and business leaders to gather information, analyze trends, and structure findings. This role does not involve independent decision‑making authority or execution of compliance reviews.
Location:
Fully onsite in Spartanburg, SC with no hybrid or remote available.
Primary Project Scope & Expectations
1. Project Planning & Governance
- Support the development of a project plan that defines milestones, timelines, and success criteria for the internship.
- Assist in coordinating scoped working sessions with identified stakeholders to gather inputs and validate assumptions.
- Track progress against defined goals and surface risks or dependencies to the project sponsor.
Learning Objective:
Understand how compliance initiatives are planned, governed, and communicated in an enterprise environment.
Understand how compliance initiatives are planned, governed, and communicated in an enterprise environment.
2. Sampling Strategy & Data Equity Analysis
- Assist in evaluating alert review volume to determine how an equal and representative sample can be drawn across:
- Associates
- Departments
- Alert types
- Partner with Compliance leadership, IT, and external vendors (e.g., Salient) to understand:
- Available data sources
- Practical limitations of sampling approaches
- Document recommended sampling methodologies, assumptions, and tradeoffs.
Learning Objective:
Develop foundational skills in data analysis, fairness in sampling, and operational constraints within compliance systems.
Develop foundational skills in data analysis, fairness in sampling, and operational constraints within compliance systems.
3. Resource Planning & Capacity Assessment
- Support analysis of current alert volumes generated through:
- Vendor tools (e.g., Salient)
- Internally built alerts
- Help assess:
- Current staffing coverage
- Estimated effort per alert type
- Volume trends as the company scales
- Contribute to a resource planning proposal outlining:
- Estimated number of resources needed
- Key assumptions
- Risks if volume increases without additional support
Learning Objective:
Understand how compliance teams forecast capacity and make defensible staffing recommendations.
Understand how compliance teams forecast capacity and make defensible staffing recommendations.
4. Business Insight Development (Future Use Cases)
- Based on exposure to alert data, workflows, and systems (including Marshall), propose three business use cases where tools, analytics, or platforms could:
- Improve insight
- Drive efficiency
- Support better risk identification
- Clearly articulate:
- The problem being solved
- The proposed insight
- The potential business value
Learning Objective:
Practice translating operational observations into strategic recommendations.
Practice translating operational observations into strategic recommendations.
5. Compliance Organization Shadowing
- Participate in structured shadowing across Compliance functions (e.g., Monitoring, Governance, Vendor Management, Fraud Analytics).
- Observe how different teams interact, escalate risks, and support the broader organization.
- Capture key learnings and themes relevant to the project outcomes.
Qualifications
- Currently enrolled in an undergraduate or graduate program in business, finance, risk management, law, data analytics, information systems, or a related field
- Strong attention to detail and organizational skills
- Interest in compliance, risk management, governance, fraud, or regulatory oversight
- Proficiency with Microsoft Office (Excel, Word, PowerPoint); ability to learn new systems quickly
- Professional judgment, discretion, and ability to handle confidential information
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
EEO Statement
ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
ACA provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ACA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
California Privacy Notice
As an employer of California residents, we are dedicated to protecting your privacy rights. Any personal information you provide during the application process will be used solely for permitted internal purposes and will be handled in accordance with applicable privacy laws. By applying to this position, you consent to the collection, use, and disclosure of your personal information as described in our Employee Privacy Notice.