Janitorial Lobby Attendant - CdA ResortCoeur d' Alene, ID%LABEL_POSITION_TYPE_OTHER%Janitorial
Job Description
About Coeur d’Alene Resort:
Our resort prides itself on impeccable cleanliness and guest satisfaction. We are looking for a responsible and detail-oriented janitor to oversee the Lobby and ensure all areas meet our high standards.
The Role:
The Lobby Attendant is responsible for maintaining a welcoming, clean, and organized lobby environment while delivering exceptional guest service. This role serves as a first point of contact for guests and plays a key role in creating a positive first and last impression of the resort.
This is a part-time seasonal role, May-September, mid-shift
Key Responsibilities:
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Greet guests warmly and provide directional assistance throughout the resort
Maintain cleanliness and presentation of the lobby, entrances, and adjacent public areas to include restrooms.
Assist guests with general inquiries, amenities information, and resort services
Coordinate with Front Desk, Bell Services, Housekeeping, and Security as needed
Monitor lobby activity and report safety or maintenance concerns promptly
Support crowd flow during peak check-in/check-out times and special events
Assist with light logistical tasks (e.g., distributing maps, setting up signage, restocking materials)
Uphold resort standards for professionalism, hospitality, appearance and cleanliness.
What We’re Looking For:
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Demonstrate proactive hospitality and anticipate guest needs
Handle guest concerns courteously and escalate issues appropriately
Maintain a calm, friendly demeanor in high-traffic or high-pressure situations
Physical Requirements:
- Ability to stand and walk for extended periods (15,000 – 20,000 steps per shift)
- Ability to regularly lift 20lbs and up to 50lbs as needed.
- Ability to work indoors and outdoors as needed.
Why Join Us:
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Connect with a key team in maintaining the resort’s reputation for excellence
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Work in a beautiful resort environment with a supportive culture
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Access to resort-wide employee benefits and perks
Benefits & Compensation
Daily Perks:
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Employee meals
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Free parking
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Uniforms provided with in-house laundry service
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20% discount at all resort restaurants
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10% discount at participating local businesses
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Free daily cruises (subject to availability)
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Discounted room and golf rates
Health & Wellness:
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Medical, dental, vision, and life insurance (available to full-time employees after 60 days)
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Access to an on-site clinic exclusive to resort employees with benefit coverage
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Flexible reimbursement plan
Retirement:
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401(k) plan with 50% match up to 4% contribution (eligibility begins at age 21 after 60 days of employment)
Paid Time Off:
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After 6 months: 7 days
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After 1 year: 10 days
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After 2–4 years: 15 days
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After 5+ years: 20 days
Holiday Pay:
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Time and a half for hours worked on Thanksgiving and Christmas