Business Analyst, Senior

Data Analysis: Gathers and organizes information on problems or procedures documents existing processes, systems and organizational structures Conducts operational audits and analyzes data for possible improvements Recommends new or revised systems and implements approved changes. Creates queries and performs data analysis to identify, measure and document system outputs. HRIS System Support: Provides hands-on support for PeopleSoft HCM, assisting users with navigation and addressing general system usability issues. Troubleshoots and resolves technical issues encountered by users during system operation, ensuring minimal disruption to HR processes. Participates in system testing activities May work with HR staff to understand their needs and challenges in using the PeopleSoft HCM system Provides training and support to HR staff on system features and functionalities HRIS System Modification: Participates in planning and implementation of system modifications and upgrades. Facilitates design sessions and discussions to create functional design documents. Works with developers to ensure thorough understanding of functional requirements and designs. Assists with the configuration and customization of PeopleSoft HCM modules to align with evolving business needs Assists in the development and implementation of system enhancements System Testing: Creates test plans and scripts, and coordinates testing activities with functional users and other units to ensure system reliability and functionality. Writing use cases and test cases, creating technical documentation and training guides. Document and report any issues or bugs encountered during testing to the appropriate team for resolution. Knowledge, Skills, and Abilities: Superior writing, communication and interpersonal skills. Knowledge of enterprise applications and involving aspects of vendor relationship management and large scale implementations. Demonstrated ability to establish collegial, productive working relationships with faculty, staff, and administration or similar organizational constituents. Proven ability to manage time efficiently between long-term project deadlines and unexpected interruptions that require immediate attention. Exhibited written and verbal communication skills to convey complex processes and scenarios to a range of clients from new to technology to career technologists. Ability to monitor, troubleshoot and solve issues within MS Office 365 and additional supporting applications. Ability to research emerging technical solutions related to productivity or collaboration tools.