Job Description
Location: Remote — Canada
Employment Type: Full-Time
ROLE SUMMARY
We are seeking passionate, hard-working individuals who want to build a career with meaning. As a Enrollment Specialist, you will guide Canadians through the process of enrolling — helping them understand their options and take an important step toward protecting their families. We welcome candidates from all professional backgrounds.
KEY RESPONSIBILITIES
• Conduct virtual enrollment consultations with clients across Canada
• Educate clients
• Complete applications accurately and in compliance with all regulatory requirements
• Verify client eligibility and process enrollment documentation with attention to detail
• Provide ongoing support to existing policyholders including coverage reviews and policy updates
• Stay current on products and provincial regulations
• Track client interactions and enrollment progress in the company CRM
• Participate in regular team training and group coaching sessions
WHAT WE ARE LOOKING FOR
• Self-motivated with a strong sense of personal accountability
• Clear, professional communication skills — written and verbal
• Detail-oriented with a commitment to accuracy
• Comfortable working independently from a remote environment
• Hardworking, reliable, and eager to grow professionally
• Reliable internet connection and a quiet home workspace
NICE TO HAVE
• Experience in a customer-facing or administrative role (any background considered)
• Comfort navigating digital tools and video conferencing platforms
TRAINING, MENTORSHIP & REWARDS
We provide comprehensive virtual training, one-on-one mentorship, and a full support system to ensure you are set up for success. We recognize and reward the hard work and dedication of every member of our team