Technical Operations Administrator

Location : Skelmersdale, North West England Role Overview: The Technical Operations Administrator supports IT Specialists in maintaining and improving the organisation’s technical estate. The role focuses on ensuring databases, servers, and core systems remain secure, reliable, and easy to operate. Responsibilities include database management, server patching and maintenance, system monitoring, and operational governance, alongside contributing to cybersecurity controls and compliance activities. The role combines routine operational tasks with broader improvement initiatives and includes responding to out-of-hours alerts and incidents, with a direct impact on system stability and operational performance. Key Responsibilities: Support the administration, maintenance, and optimisation of Microsoft SQL Server and Azure SQL environments Manage backups, restores, recovery processes, and disaster recovery checks Monitor database health, performance, maintenance routines, and storage usage Administer and maintain Windows server infrastructure, including patching, updates, routine maintenance, and issue resolution Support the stability, performance, and availability of production and non-production systems Configure, review, and respond to monitoring and alerting across database and server environments Contribute to cybersecurity controls through secure configuration, patch compliance, access control, and least-privilege practices Assist with incident response, remediation, root cause analysis, and service improvement activities Maintain accurate technical documentation for systems, procedures, backups, and key data flows Work with Software, Engineering, and IT teams to support operational changes and technical improvements Help address high-priority alerts, incidents, and operational issues outside normal business hours where required