Job Description
Overview:
SOFTSWISS is hiring a Setup Manager - Junior to join our Game Aggregator team.
You’ll support client integrations with game providers, manage setup requests, and coordinate communication between clients and internal teams to ensure smooth onboarding and operational stability.
About Product:
The SOFTSWISS Game Aggregator is a robust API that streamlines the content aggregation process for online casinos. Our experienced team is working hard to integrate the best game vendors in one place. Our clients enjoy the security and reliability of our product. Being a part of the Game Aggregator team means constantly challenging yourself and working with industry professionals to create one of the best aggregator solutions in iGaming.
Purpose of the role:
You’ll manage client setup and integration processes across the aggregator platform to ensure efficient onboarding and seamless connectivity with game providers. Your work will directly impact client launch timelines, operational quality, and overall customer experience.
Key responsibilities:
Connect clients to the aggregator platform and coordinate integrations with game providers
Provide full support for client setup requests and technical onboarding activities
Work with technical and operational documentation to maintain accurate project records
Manage tasks, updates, and communication using Jira, Confluence, Gmail, and GitLab
Collaborate with technical and business teams to resolve client issues and setup-related requests
Monitor setup progress and ensure timely completion of integration activities
Required Experience:
English proficiency at B1 level or higher
Russian language skills at B1 level or higher
Experience in iGaming, technical support, or a similar operational role
Experience working with Jira, Confluence, Gmail, and GitLab
Our Benefits:
Full-time remote work opportunities and flexible working hours
Private insurance
Additional 1 Day Off per calendar year
Sports benefit
Comprehensive Mental Health Programme
Free online English lessons with a native speaker
Generous referral program
Training, internal workshops, and participation in international professional conferences and corporate events.
- Department
- Game Aggregator
- Role
- Setup Manager - Game Aggregator
- Locations
- Belgrade, Serbia
- Remote status
- Fully Remote
- Employment type
- Full-time
- Employment level
- First /Mid-Level Officials
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