Company Description

WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence – WNS’ core differentiator – with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.

Job Description

Key Requirements:

• The API integration and AWS are a must have. Archer is the core platform, but it's one of several applications the Risk Tech team supports.
• The role is fundamentally a platform engineer position, not just Archer workflow administration. We manage multiple integrations, vendor APIs, deployment pipelines, and cross-platform orchestration. This requires someone who can architect and implement solutions beyond configuration, including coding/scripting, infrastructure decisions, and system design.
• The candidate needs to understand how to build scalable solutions and automation frameworks that work across multiple systems—not just troubleshoot configuration issues within a single tool.

Responsibilities
• Configuration as appropriate in assigned Product or Platform.
• Participate in gathering business requirements and defining technical requirements for the solutions.
• Design and implement integrations across multiple vendor-hosted applications leveraging APIs and custom developed solutions..
• Administer user security roles and profiles , including creating new roles and profiles, and managing prescribed user access permissions, .
• Design operational workflows and propose areas for process optimization.
• Perform new feature exploration of each solution to determine if feature-fit for strategic and tactical program activities.
• Provide business and IT support for product or platform related issues including collaborating with multiple teams across TCB.,
• Configure or develop low code solutions leveraging vendor platforms.
• Document and implement change control, follow best practices for system maintenance, configuration, development, testing, and migration..
• Perform operational tasks such as monitoring application performance and to implement solutions for performance improvements
• Collaborate with other members of the engineering team for development and support.
• Follow software engineering practices to develop automation solutions for manual processes.
• Implementation of innovative technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity.

Qualifications
• Bachelor's degree in Computer Science, Engineering, Information Systems or Technology, or related field
• Minimum 3 years relevant experience in appropriate technology domain
• Foundational knowledge of the practical application of engineering science and technology, including applying principles, techniques, procedures, and equipment to the design and implementation of products
• Foundational knowledge and understanding of diverse platforms and operating systems, including current and emerging technologies
• Ability to obtain, analyze and synthesize information from multiple sources
• Ability to utilize industry standard project management, work management, and reporting software
• Analytical mindset, focused on results with critical thinking, research and problem-solving, and decision-making skills
• Proficiency in organization and time management skills with proven track record of meeting various deadlines
• Proficiency in written and verbal presentation skills alongside strong data interpretation and visualization skills
• Proficiency in the use of broader MS Office suite (Outlook, Teams, Word, PowerPoint, Excel, Project, Visio, SQL Server Management Studio, SSIS, SSRS, Visual Studio, Power BI)
• Foundational knowledge of monitoring practices appropriate for the technology domain
• Foundational knowledge of basic coding or scripting languages
• Ability to test functionality through regression or smoke testing practices
• Fundamental understanding of specialized discipline

Qualifications

Bachelor’s Degree