Installation Manager (Residential AV, LV, IT, Control)

Department: Operations

Employment Type: Full Time

Location: Plymouth, MN (ResTech)

Reporting To: Daniel, President

Compensation: $100,000 - $125,000 / year

Description

• 12900 Hwy 55 Plymouth, MN 55441
• This role is in-person (not: remote or hybrid)

• Full Time (40hrs/Wk)
• Mon-Fri from 8am to 5pm

• Daniel, President

Your Day-to-Day

• Supervise, train, and mentor the technical team
• Hiring, onboarding, and evaluation of technicians
• Maintain safety protocols and company policies

• By Phase: Pre-Wire, Trim, Final
• By Subsystem: A/V, IT, Control, Lighting, Shading
• Meticulous wire management and rack builds
• Documentation and enforcement of those standards

• Review incoming service tickets, contact clients, and schedule service calls 

• Support Internal Teams & External Customers 
• Service Requests AV and IT Related (computers, servers, networks, and AV devices)

• Build and maintain reports on system performance, ticketing metrics, and business analytics.

Requirements & Abilities

• Leadership managing technical teams (install & service)
• Experience: IT, AV tech, Data Centers, Ticketing Systems
• Preferred: CompTIA, CCNA, or AV related certifications (Avixa, Bicsi, CTS)
• Travel to client sites may be required
• Lift +50lbs
• Valid driver’s license

ResTech Systems' Contribution to You

• Annual Salary $100K - $125K
• IRA w/ 3% match
• 1 week PTO (Yr1), 2 weeks PTO (Yr2+)
• 6 Paid Holidays
• Healthcare - 50% covered
• Company Laptop
• Cell phone stipend
• Employee Discount