Back to jobsActively support all business units to drive the effective selection, development, implementation and integration of analytics and KPIs to optimize business activities and make meaningful business intelligence/reporting possible.
Monitor key operational metrics and respond as necessary to ensure performance at or above expectations.
Oversee development of reporting dashboards and identify opportunities for improvement.
Propose strategic recommendations that will enhance business value and drive performance improvement related to financial and operational metrics – customer count, acquisition, retention, and EBITDA.
Facilitate leadership and executive performance review meetings to drive actionable outcomes to hold the organization accountable to their growth objectives.
Identify opportunities for improvement and engage in cross-functional initiatives to drive improved performance.
Maintain weekly/monthly key performance indicator and financial analysis data/reports.
Create models, conduct research, and analyze actual business unit performance against targets.
Develop customer segmentation and targeting strategies for marketing campaigns.
Develop load forecasts to drive procurements.
Support development of renewal offers and pricing.
Manage integration of pricing into the system and QC process.
Support development and execution of renewal campaigns.
Mine, manage and analyze large amounts of complex data.
Ability to query data and join tables.
Work across functions and channels to ensure a consistent, targeted customer message.
Lead development efforts and implementation of new products and offers by interfacing with appropriate support groups.
Lead special projects to address pressing business needs.
Develop documents or presentations on key projects, processes and issues as appropriate to keep management informed and to drive decision making.
Identify opportunities for improvement and engage in cross-functional initiatives to drive improved performance.
