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Job Description
Provide support for Commercial Avionics and Engine Control Programs in Endicott, New York and Fort Wayne, Indiana. Assist the Product Support Engineering team with tasks such as costing, scheduling, and technical documentation. Collaborate with team members to prepare, maintain, and revise technical documentation. Act as a liaison between the Product Support Engineering team and other departments.
Responsibilities:
Responsibilities:
- Assist in evaluating Commercial Product Support Agreement (PSA) and Customer Support Agreement (CSA) requirements for ILS compliance.
- Support the development of formal Product Training plans, materials, and Instructor/Classroom training.
- Contribute to the development of technical manual development plans, materials development, verification, and validations for programs supported.
- Ensure that Engineering Change Proposals (ECPs) are properly documented and addressed.
- Develop and maintain good internal and external customer relations on assigned programs.
- Implement and follow company policies and procedures for ILS design/support responsibility.
- Assist in the continuous improvement of ILS processes and ensure compliance with company-approved quality management techniques.