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Key Account Manager - LiHa & Detection Instrumentation
United StatesPosted 1 weeks ago
Job Description
• Develop and execute strategic account plans to achieve or exceed annual sales, growth, and profitability targets
• Build and strengthen long-term relationships with decision-makers, scientific stakeholders, procurement teams, and executive leadership across assigned accounts
• Manage the full sales cycle including prospecting, lead generation, qualification, demonstrations, proposals, negotiations, contract close, installation coordination, and post-sale support
• Identify opportunities for competitive displacement, system upgrades, and cross-selling across Tecan’s automation and detection portfolio
• Serve as a trusted advisor by translating customer workflows into customized laboratory automation solutions
• Conduct technical presentations, ROI discussions, proof-of-concept evaluations, and business reviews in partnership with Field Application Specialists
• Maintain accurate forecasting, pipeline visibility, and CRM data integrity to support business planning and revenue predictability
• Collaborate cross-functionally with Marketing, Product Management, Service, Applications, and Operations teams to ensure exceptional customer experience and successful project execution
• Support timely delivery, installation, onboarding, and ongoing adoption of Tecan solutions across customer sites
• Identify and communicate market trends, competitive activity, and customer feedback to internal stakeholders
• Represent Tecan at regional and national trade shows, scientific conferences, and customer engagement events
• Ensure compliance with company policies, pricing guidelines, regulatory standards, and safety requirements
• Travel within the assigned territory as required, up to 50% overnight travel, including short-notice travel when necessary
• Build and strengthen long-term relationships with decision-makers, scientific stakeholders, procurement teams, and executive leadership across assigned accounts
• Manage the full sales cycle including prospecting, lead generation, qualification, demonstrations, proposals, negotiations, contract close, installation coordination, and post-sale support
• Identify opportunities for competitive displacement, system upgrades, and cross-selling across Tecan’s automation and detection portfolio
• Serve as a trusted advisor by translating customer workflows into customized laboratory automation solutions
• Conduct technical presentations, ROI discussions, proof-of-concept evaluations, and business reviews in partnership with Field Application Specialists
• Maintain accurate forecasting, pipeline visibility, and CRM data integrity to support business planning and revenue predictability
• Collaborate cross-functionally with Marketing, Product Management, Service, Applications, and Operations teams to ensure exceptional customer experience and successful project execution
• Support timely delivery, installation, onboarding, and ongoing adoption of Tecan solutions across customer sites
• Identify and communicate market trends, competitive activity, and customer feedback to internal stakeholders
• Represent Tecan at regional and national trade shows, scientific conferences, and customer engagement events
• Ensure compliance with company policies, pricing guidelines, regulatory standards, and safety requirements
• Travel within the assigned territory as required, up to 50% overnight travel, including short-notice travel when necessary