
Administrative Assistant - Corson Lobby (M - F; 8:00 a.m. - 4:30 p.m.)
Job Description
Job Title: Corson Administrative Assistant
Location: 3935 Sunnyside Drive Harrisonburg VA 22801
Days Worked: Full-Time; Monday - Friday; 8:00 a.m. - 4:30 p.m.
The primary responsibilities of the Corson Administrative Assistant are to welcome everyone with warmth, hospitality and sincerity; provide accurate and timely information to callers; and provide administrative, clerical, and basic accounting support for the daily operations of the desk.
Qualifications:
- Education and experience equivalent to high school diploma required; associate’s degree preferred.
- Previous administrative / clerical experience necessary.
- Efficient operation of computer and office equipment; ability to learn and operate new and changing software applications as well as assist others in their use.
- Proficient with Microsoft Office (Word, Excel, Publisher, PowerPoint).
- Ability to perform bookkeeping and basic accounting processes.
- Ability to multi-task while maintaining attention to detail.
- Prior work experience in the long-term care industry or working with older adults preferred.
- Ability to communicate with older population with varying mental and physical capabilities.
- Ability to work with confidential information and maintain its’ integrity.
- Ability to process information accurately, make appropriate decisions and take appropriate action based upon the information available.
- Sincere interest in working with the elderly.
- Be creative, positive, energetic, organized and patient.
- Strong customer service skills; maintain a hospitality approach when engaging all individuals.
- Project professional image of Sunnyside at all times.
- Answer incoming calls promptly and courteously.
- Take and forward messages accurately; notify staff members of emergency messages promptly.
- Greet residents, visitors and guests with warmth and sincerity and provide accurate information to assist them.
- Handle monies and give change as needed using basic mathematical skills in order to maintain accuracy.
- Handle daily and monthly transactions and deposits for the accounting department and keep records of accounts receivable.
- Collect or charge accounts for monies for items purchased.
- Sell stamps, movie tickets, meal tickets and copies to residents and staff.
- Handle personal funds accounts for residents reconciling accounts and distributing monies.
- Perform copy jobs for other departments timely and accurately.
- Maintain postage meter.
- Be knowledgeable of the copy machine and its’ functions.
- Sign out keys for specific campus locations as needed.
- Take resident requests for maintenance and event/trip reservations and enter those into software programs.
- Create memorial frames: paper version as well as in Wellzesta.
- Maintain resident birthday card list and distribution
- Maintain resident and staff phone lists.
- Create salon gift certificates.
- Record weekly salon charge totals on spreadsheet.
- Provide support with entering and maintaining information within the Wellzesta platform.
- Maintain a neat and clean reception area at all times.
- Print elopement pictures and maintain binder.
- Maintain receptionist handbook ensuring all materials are kept current.
- Create company internet access passwords for designated departments monthly.
- Act as a command base during fire drills and emergencies; relay messages and “All Clear” during fire drills and other emergencies as needed.
- Other duties as assigned.
Culture and Work Environment: Join a team you’ll be proud of at Sunnyside Retirement Community, where every team member is encouraged to S.H.I.N.E.: Service Before Self, Hospitality with Heart, Inspiring Excellence, Nothing Less Than the Best, and Enjoy Your Journey.
At Sunnyside, you’ll find flexibility, growth opportunities, and a supportive team culture. Our 150+ acre campus in the Shenandoah Valley offers a welcoming environment for both residents and staff.
Employee Benefits and Perks:
- Growth opportunities
- A safe environment
- On-site training
- An engaging atmosphere
- Health insurance
- Short-Term Disability
- Long-Term Disability
- Paid time off
- Dental insurance
- 401(k) Matching
- Vision insurance
- Flexible schedule
- Pet Insurance
- Access to our Wellness Center
- And More