Court Operations Specialist, Ramsey County, Criminal Division

The Second Judicial District Criminal Division Customer Service Team is accepting applications for a customer service and financial processing focused Court Operations Specialist. The Criminal Division Customer Service Team provides customers with a professional, fair, impartial, and accessible court experience.

This position involves advanced court operations work supporting customer service and financial processing for all criminal cases, including parking and traffic. Under the general supervision of a Court Operations Supervisor, this role serves as a subject matter expert, trains new and existing employees on customer service and financial procedures, performs quality assurance checks, updates supervisor on employee progress and trends, and handles complex case updates.