Job Description
Job Title: Director of Operations – Anticipated Position
Reports To: Area Manager
Location: Calexico, CA
Compensation: $75,000.00 – $80,000.00, staff apartment and competitive benefits package
FLSA Status: Exempt
Company Information:
Capstone On-Campus Management (COCM), with headquarters in Birmingham, Alabama, is a group of student housing professionals focused exclusively on the management of housing communities owned by non-profits and/or highly affiliated with a university. The Director of Operations will provide overall leadership for the student housing community. Areas of responsibility include but are not limited to communication liaison between ownership and key stakeholders; fiscal oversight; management of accounts payable and receivable; enforcement of housing agreement terms and community regulations; supervision of facility maintenance; and supervision of staff. The responsibilities of the Director of Operations require a combination of managerial and interpersonal skills aimed at supporting their staff and residents while running a fiscally efficient operation. The Director must work collaboratively with all stakeholders to ensure this obligation is met. The ideal candidate for this position is enthusiastic, possesses a strong work ethic and good interpersonal skills.
Essential Duties:
- Day-to-day oversight of staff within the community.
- Oversee human resource functions such as benefits, worker’s compensation claims, payroll processing, hiring, training and evaluating direct and indirect reporting staff.
- Onsite coordination, communication, and liaison with all stakeholders.
- Distribute regular status reports about the residential community including a weekly operations report.
- Support leasing, marketing, and residence life initiatives for the community.
- Provide fiscal oversight by creating, implementing and managing the operating and capital budgets. This includes developing annual budget proposals, presenting budgets to the Owners for approval, ensuring all expenditures fall within budget expectations, planning for unexpected expenses, tracking, and approving expenditures, accounts payable functions, submitting monthly budget variance explanations, and communicating with corporate accountants.
- Perform monthly reviews of financial statements.
- Ensure execution of daily facilities maintenance, preventative maintenance plan, grounds, and housekeeping.
- Works directly maintenance staff to ensure completion of work orders in a timely manner.
- Identify vendors and negotiate contracts for services provided.
- Manage annual “turn” of apartments between contracts including communication with vendors and walking apartments for final preparation prior to move in.
- Participates in 24-hour emergency response rotation while documenting incidents. Being on duty requires the Director be within a 30-minute response radius of the community.
- Develop and foster a strong community environment while proactively supporting resident needs, concerns, and overall satisfaction.
- Assist in managing resident behavioral disputes and promote compliance with community standards and policies.
- Other duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Bachelor’s Degree required. Master’s degree in student Personnel, Higher Education or Business or a related field of study preferred.
- 3-5 years of experience in Housing/Residence Life at a College or University or related experience
- Experience working with student populations.
- Experience in facilities management or asset management including management of operating and capital budgets.
- Strong communication and interpersonal skills with the ability to collaborate effectively with students, staff, and campus partners.
- Proficiency with Microsoft Office and student housing management software.
- Ability to operate standard office equipment (e.g., copier, computer, telephone).
- Experience supervising full-time staff.
- Strong attention to detail and organizational skills.
- Ability to manage multiple tasks and competing priorities in a dynamic environment.
- Ability to live on-site and serve on-call rotation.
- Ability to lift and/or move up to 35 pounds.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment is mid-to-high paced. The noise level in the work environment is usually moderate.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is frequently required to walk, climb stairs, and reach with hands and arms. The employee is occasionally required to stand and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 35 pounds. Specific vision abilities required by this job include close vision and distance vision. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This is not employment agreement.
Salary commensurate on experience. Competitive benefits package, including health benefits, dental benefits, vision coverage, and 401K.
If you are unable to submit an application because of incompatible assistive technology or a disability, please contact COCM Recruitment from our website. We will make every effort to respond to your request for assistance as soon as possible.
To provide equal employment opportunities to all individuals, employment decisions at Capstone On-Campus Management (COCM) will be based on qualifications and abilities. COCM does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual orientation, marital status, veteran status or any other characteristic protected by law.