Systems Engineer (Engineer Systems 3) - 28596

Summary

HII-Mission Technologies is seeking a Systems Administrator who will maintain the smooth operation of multi-user computer systems, including coordination with network administrators. This position is responsible for setting up administrator and service accounts, maintaining system documentation, tuning system performance, installing system-wide software, and allocating mass storage space. The Systems Administrator interacts with users, evaluates vendor products, makes recommendations to purchase hardware and software, coordinates installation, and provides backup recovery. This role develops and monitors policies and standards for allocation related to the use of computing resources within the knowledge management framework.

What You Will Do

• Maintain smooth operation of multi-user computer systems, including coordination with network administrators for knowledge management platforms
• Set up and maintain administrator and service accounts for system users
• Maintain comprehensive system documentation to ensure continuity and knowledge transfer
• Tune system performance to optimize efficiency and user experience
• Install system-wide software and ensure compatibility across platforms
• Allocate mass storage space and manage storage resources effectively
• Set up and maintain user accounts, system documentation, and tune system performance for knowledge management systems such as SharePoint, MAVEN, and Microsoft Teams environments
• Provide the government customer with the operation and upkeep of knowledge management systems such as Microsoft SharePoint, MAVEN, organizational websites, or similar systems and capabilities
• Maintain and update KM artifacts (e.g., SOPs, Knowledge Based Articles (KBAs), problem resolution/self-help documentation), archive and remove outdated artifacts, and ensure authoritative artifacts are prominently displayed and easily found on SharePoint or management portals
• Possess and apply comprehensive knowledge for applicable systems and environments (e.g., SharePoint, Microsoft Power Platform, MAVEN, Microsoft Teams, Copilot)
• Strengthen connections to aid information exchange within IT systems; support establishment of unity in the organization; execute information technology within the company
• Assist the government customer with data input and reconciliation in enterprise-level data systems enabling mission support
• Deliver recommendation reports and operating procedures to enable application and adoption of approved knowledge management plans
• Ensure compliance with organizational IT policies and industry best practices

What We Are Looking For

• 5 years relevant experience with Bachelors in related field; 3 years relevant experience with Masters in related field; 0 years experience with PhD or Juris Doctorate in related field; or High School Diploma or equivalent and 9 years relevant experience.
• Experience with system software, networks and computer equipment (including but not limited to current Database Management Systems, System Analysis Design Tools, Operating Systems and Network Protocols/integration)
• Advanced proficiency in Microsoft (MS) Suite, SharePoint, Microsoft Teams, and other online administrative, scheduling, and collaboration tools is required
• Experience with knowledge management platforms such as SharePoint, MAVEN, Microsoft Power Platform, and Copilot
• Strong technical aptitude with ability to learn new systems and technologies quickly
• Excellent written and verbal communication skills
• Ability to translate technical concepts for non-technical audiences
• Strong organizational and time management skills
• Capability to manage multiple priorities and projects simultaneously
• Team player with ability to collaborate across departments
• Clearance: Must possess and maintain a TS/SCI clearance.
• Must be able to aquire and maintain TESA approval. 

Preferred: Bonus Points For...

• Frequent use and general knowledge of industry practices, techniques, and standards
• General application of IT concepts and principles
• Demonstrates the skill and ability to perform moderately complex professional tasks
• Problem Solving: Develops solutions to a variety of problems of moderate scope and complexity; refers to policies and practices for guidance
• Understanding of system administration principles and best practices
• Knowledge of backup and recovery procedures
• Familiarity with storage management and allocation strategies
• Ability to evaluate and recommend technology solutions
• Strong analytical and troubleshooting skills
• Excellent communication skills for interacting with users and vendors
• Attention to detail in maintaining system documentation
• Ability to work independently under general supervision
• Customer service orientation with focus on user satisfaction

#LI-NM1

Physical Requirements