Elaia Spa | Spa Concierge (Part-Time) $27.50/hour

Foster a tranquil and relaxing experience for our guests and colleagues with Elaia Spa as our Part-Time Spa Concierge at the Hyatt at Olive 8!

As a Great Place to Work in the U.S. for twelve years running, it's an award-winning culture where you can bring your whole self to work every day, coupled with benefits that empower you to defy expectations and seek excellence. 

Elaia Spa supports a true connection between our community and the environment in which we live. Inside Hyatt Olive 8, a LEED-certified hotel, Elaia is dedicated to eco-friendly practices that minimize our impact on the Earth. Connecting you to the goodness of the earth and the progressive thinking of our city, the experience of Elaia is one of the unmatched luxury dedicated to our guests well-being and that of our community. 

The Spa Concierge hosts and fosters an atmosphere of calm and relaxation while serving as the final point of contact for an indigenous spa experience.

Primary responsibilities include:

· Scheduling treatments

· Managing spa reservations for both individual services and deluxe spa packages

· Guest registration

· Processing forms of payment including room charges, credit cards, and cash

· Making product and treatment recommendations to spa guests

Our Spa Concierge actively promotes wellness through assisting with the Spa Membership Program by onboarding new members, completing membership paperwork, updating billing information, and managing member Key FOB access. In addition, the Spa Concierge is expected to support the overall operation and presentation of the spa by assisting with light cleaning and organizational tasks as needed, including maintaining spa lounges, emptying dirty towel bins and restocking clean towels, checking in and putting away retail and operational orders, and ensuring retail shelves remain stocked, organized, and dust-free.

The hourly rate for this position is $27.50/hour - $28.05/hour. The starting rate for this position is $27.50/hour. This position also has an established rate for colleagues who have remained in this position for four years or more with Hyatt, which is currently offered at $28.05/hour.

This position earns additional compensation through automatic service charges on the guest’s services. Of the 20% service charge, 2% is placed in a tip pool for the Spa Attendants & Reception colleagues.

As a colleague, we have you covered with awesome benefits and perks!

Benefits (**please note that not all benefits may be available to those colleagues with Part-Time status)

· Medical & Vision insurance for you and your dependents for less than $125 per month, after 30 days of employment

· Dental Insurance

· Vision Insurance

· 401(k) & Retirement Savings Plan (RSP)

· Basic Life Insurance

· Short Term Disability Insurance

· New Child Leave & Adoption Assistance

· Paid Time Off

• Full-Time Colleagues:

· Vacation Time

• 10 days (80 hours) earned upon completing 1-4 years of service
• 15 days (120 hours) earned upon completing 5-9 years of service
• 20 days (160 hours) earned upon completing 10+ years of service
• (2) Floating Holidays per year
• (6) Paid Holidays per year
• Regular Part-Time Colleagues: Pro-rated vacation hours earned on 1-year anniversary based on average weekly hours worked during the previous 12 months of employment
• Compassionate Leave
• Jury Duty Leave
• Seattle Paid Sick & Safe Time
• Extended Illness Days – unused sick and safe time in excess of 72 hours converted to Extended Illness Days at the end of each calendar year

Perks (**please note that not all perks may be available to colleagues with Part-Time status)

· Employee Assistance Program

· Free Uniforms and Cleaning of your Uniform

· Discounted parking

· Discounted Rooms at any participating Hyatt location starting on your first day of employment

· Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service

· Free colleague meals during shift

· Hyatt Colleague discount program

· Tuition Reimbursement

· ORCA Pass subsidy

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,350 properties worldwide. 

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or caste.

· A true desire to satisfy the needs of others.

· Must be able to work Tuesdays and Wednesdays from 12p – 8pm, with the opportunity to cover additional shifts as needed

· Refined verbal communication skills

· Must have Food Handlers Permit & MAST license

· First Aid and CPR certification preferred