Sales Support Specialist (Global Hire)

About Us

We’re TNT Growth – a performance-driven agency that helps leading companies acquire more leads and more customers. Our core focus is on Paid Search management, conversion rate optimization, and reporting & analytics. Our team is sharp, collaborative, and results-obsessed. If you thrive in fast-paced environments, want to grow quickly, and actually care about your impact – you’ll love it here.

Former and current clients include: Salesforce, Gusto, Formula 1 Miami, Sweet James, and more.

Role Overview

The Sales Support Specialist is a highly organized, detail-oriented professional who works directly with the CEO to support day-to-day sales operations and communication. This role is paramount to keeping the sales process moving efficiently—from initial outreach through closing and follow-up.

You will act as a force multiplier for the CEO by managing correspondence, maintaining CRM accuracy, building compelling presentations, coordinating follow-ups, preparing contracts, and supporting referral partner engagement.

This position is fully remote and open to candidates based in the United States or internationally, with required overlap during core business hours (EST).

Key Responsibilities

Executive Sales Support

• Work directly with the CEO to manage and prioritize sales-related activities
• Draft, edit, and send professional correspondence on behalf of the CEO
• Prepare meeting briefs, note summaries, and follow-up action items
• Execute timely follow-up communications with prospects after meetings
• Track deliverables and ensure commitments are met
• Coordinate scheduling and next steps between prospects and internal stakeholders
• Help maintain high engagement and deal momentum
• Create effective and eye-catching sales presentations and materials
• Track ongoing deals and ensure timely progression
• Draft proposals, agreements, and contracts based on standardized templates
• Make recommendations to improve efficiency and better utilize AI 

CRM Management & Pipeline Support

• Maintain accurate and up-to-date records in CRM system
• Monitor pipeline stages and flag delays or risks
• Generate reports on pipeline status, activity, and performance

Presentation Development

• Build, format, and refine sales presentations for:
  • CEO-led sales meetings
  • Prospect pitches
  • Partnership discussions
• Customize decks based on client needs, industry, and objectives
• Ensure brand consistency and clear value messaging

Referral Partner Outreach & Relationship Support

• Identify and support outreach to potential referral partners
• Lead with communication via email, phone, and LinkedIn and coordinate meetings with the CEO and sales team
• Maintain partner contact records and engagement history
• Support development of partner-facing materials

Performance Metrics (KPIs)

• CRM data accuracy and completeness - 98% or better
• Speed of follow-up communications - within 4 business hours (EST)
• Contract accuracy and delivery timelines - within 8 business hours
• Referral partner outreach and engagement activity
  • Land 1 new active referral partner per month 
  • Send bi-weekly, touch-base correspondence to referral partners 

Qualifications

Required

• 2–5+ years in sales support, operations, executive assistance, or similar role
• Strong written and verbal communication skills
• High attention to detail and organizational skills
• AI proficiency 
• Experience with CRM systems (e.g., HubSpot, Salesforce)
• Proficiency in presentation tools (Google Slides, PowerPoint)
• Ability to manage multiple priorities in a fast-paced environment
• High level of professionalism and discretion

Preferred

• Familiarity with contract or proposal preparation
• Experience supporting partnership or referral programs
• Ability to work across time zones and cultures

Compensation Range

International

• Base Salary: $7k-$36k
• Bonus/Commission: $1k-$2k