KH- Telesales Executive

Our company, DHL Express (Cambodia) Ltd., is the global market leader in international express delivery services

with offices in more than 220 countries and territories worldwide. More than 100,000 employees are dedicated to

providing fast and reliable services that exceed customers’ expectations. Visit our website www.dhl.com for more

information. Currently, we are urgently looking for an applicant to fill the position of Telesales Executive.

Job Description:

? Act as main contact for DHL of small trading accounts under Telesales, responding and satisfying their

sales and post-sales requirements

? Manage multi-channel customers by phone or direct mail

? Provide customer oriented service at all times for multi-channel customers

? Ensure co-operation with other members of the sales team and throughout the sales force.

? Build and maintain strong vendor-client relationships.

? Qualify all internal and external lead sources in order to pass leads to the appropriate sales resource.

? Quantify express revenue potential and validate customer information and needs (segment) through using

the globally agreed selection criteria to produce quality leads and accounts to ensure DHL achieves its

overall sales/revenue objectives and targets.

? Raise relevant paperwork for the main customer database ensuring customer information is available

throughout the organization

Job Requirement:

? Good English communication

? Mandarin Chinese spoken is an advantage

? Good computer skills

? Telephone skills

? Database skills

? Bachelor degree or equivalent