Job Description
Build Your Career with One of the Fastest Growing Companies in Construction Supply Distribution
NEFCO is a leading construction supply distributor serving professional contractors across the Northeast and beyond. With continued expansion, new branch openings, and significant investment in our people and operations, NEFCO is growing rapidly and creating outstanding opportunities for motivated individuals looking to build long-term careers. If you thrive in a fast-paced environment, enjoy building customer relationships, and want to be part of a high-performing team with strong growth potential, we want to hear from you.
Position Summary
The Inside Sales Representative plays a critical role in delivering an exceptional customer experience while supporting branch sales growth and operational success. This position is responsible for managing quotes, processing orders, supporting contractor customers, and partnering closely with outside sales, purchasing, and operations teams.
Successful candidates are highly organized, customer-focused, and motivated by achieving results in a team-oriented environment.
What You’ll Do
- Serve as a primary point of contact for customers regarding pricing, product availability, order status, and project support.
- Process quotes and sales orders accurately and efficiently through NEFCO’s ERP system.
- Build strong customer relationships through responsive communication and exceptional service.
- Drive additional sales opportunities through upselling, cross-selling, and proactive customer engagement.
- Support branch and company sales initiatives while helping achieve revenue and gross profit goals.
- Coordinate with purchasing and operations teams to source non-stock materials and meet customer timelines.
- Communicate effectively with customers, vendors, outside sales representatives, and branch leadership to ensure smooth order execution.
- Maintain strong product knowledge across NEFCO’s construction supply offerings and vendor programs.
- Participate in training opportunities, sales meetings, and ongoing professional development.
- Help contribute to a positive, high-energy, team-first culture.
Why Join NEFCO?
- Rapidly growing company with strong career advancement opportunities
- Team-oriented culture focused on collaboration and success
- Stable industry with long-term growth potential
- Opportunity to work alongside experienced industry professionals
- Competitive compensation and benefits package
- Investment in employee development and training
What We’re Looking For
- 1–3 years of inside sales, customer service, or distribution industry experience preferred.
- Construction supply, industrial distribution, electrical, plumbing, HVAC, fastener, or related industry experience is a plus.
- Strong communication and relationship-building skills.
- Ability to multitask and perform effectively in a fast-paced, high-volume environment.
- Detail-oriented with a strong sense of urgency and accountability.
- Proficiency with Microsoft Office Suite and ERP systems; Eclipse experience preferred.
- Team-oriented mindset with strong problem-solving abilities.
- Associate’s or Bachelor’s degree preferred; equivalent experience considered.
Essential Functions
Frequent keyboarding and computer use
Ability to communicate verbally in person and via telephone
Ability to read and process written and electronic documents
Ability to remain stationary for extended periods while working at a workstation
Ability to work in a fast-paced office environment with frequent customer interaction