Job Description
We are hiring a compassionate and experienced Patient Support Supervisor to work with our clients at The Camp Recovery Center in Scotts Valley! This is a key role whose primary goal is to provide a safe, nurturing environment for our adult clients who have co-occurring disorders (substance use disorder and mental health disorders). The Camp is a 74-bed treatment center providing services to adults on both an inpatient and outpatient basis.
PURPOSE STATEMENT:
Direct, supervise and coordinate the activities of a patient support team.
ESSENTIAL FUNCTIONS:
· Provide medical or therapeutic care, direct and indirect diagnostic and therapeutic procedures to patients, following the instructions of physicians or other health practitioners.
· Coordinate the work and activities of assigned staff, including setting performance expectations in the day-to-day operations of the unit.
· Provide guidance and direction to staff and encourage/build mutual trust, respect and cooperation among team members.
· Assist patients with their daily living activities and administer basic health care or treatments.
· Participate in therapeutic or recreational group.
· Oversee admitting and discharging.
· Monitor physical and emotional well-being of patients and report unusual behavior or physical ailments to appropriate staff. Prepare and maintain records of progress and services performed.
· Observe and influence the behavior of the patients by communicating, interacting with them, teaching and counseling.
· Encourage patients to participate in social, recreational, or other therapeutic activities that enhance interpersonal skills or develop social relationships and teach strategies to promote patient wellness and independence.
· Lead or co-lead individual or group sessions as part of specific recreational or therapeutic procedures.
· Collaborate with other staff in working with the population of the facility to treat, rehabilitate and return patients to the community.
· May provide transportation for patients as needed.
· Demonstrate a positive, empathetic and professional attitude towards customers always. When patient needs are not met, acknowledge and work to resolve complaints. Recognize that patient safety is a top priority.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
· High School diploma or equivalent required.
· Associate's or Bachelor's degree in human service field from an accredited college or university preferred.
· Two or more years’ experience with the population of the facility in a patient support role required.
· One or more years’ experience as a lead or previous supervisory experience required.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
· CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
· First aid may be required based on state or facility.
· May require a valid state driver's in facilities where transporting patients is an essential function.
COMPENSATION:
Compensation for roles at THE CAMP RECOVERY CENTER varies depending on a wide array of factors including but not limited to the specific location, role, skill set, and level of experience. As required by local law, THE CAMP RECOVERY CENTER provides a reasonable salary range of compensation for roles that may be hired in California as set forth below.
Role Location : CALIFORNIA
Calculated Salary Range for role Patient Support Supervisor
State – California: $65,000.00 - $71,000.00 yearly
BENEFITS: For Full Time Staff
The Camp Recovery Center provides a comprehensive package of benefits for our Full Time Patient Support Supervisor. Current benefits include:
- Competitive hourly rate
- Shift differential for overnight shifts
- Medical, dental, and vision insurance
- Acadia Healthcare 401(k) plan
- Excellent training program
- Complimentary AOD Education to certify as a Substance Use Disorder Counselor
- Professional growth opportunity that is second to none in the industry.
AVAILABLE SHIFTS AND HOURS:
This is a Full-Time Salried position.
We are committed to providing equal employment opportunities to all applicants for employment regardless of an individual’s characteristics protected by applicable state, federal and local laws.