Job Requirements

JOB DESCRIPTION

Job Title: Executive Housekeeper

Departments: Housekeeping

Supervision Exercised: Housekeeping Department

Supervision Received: General Manager

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent required.
• Associate or bachelor’s degree in Hospitality Management or related field preferred.

Experience

• Minimum 3–5 years of housekeeping experience in a hotel or resort environment.
• Minimum 2 years in a supervisory or management role required.
• Experience with property management or housekeeping systems (OnQ, Opera, HotSOS, or similar) preferred.

Skills & Knowledge

• Strong leadership and team development skills.
• Excellent communication and interpersonal abilities.
• Exceptional organizational and time management skills.
• Knowledge of cleaning procedures, chemical handling, and OSHA safety standards.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to analyze productivity, manage labor costs, and control inventory levels.
• Flexibility to work varying schedules, including weekends and holidays.

Job Duties & Responsibilities

• Direct and oversee daily housekeeping operations, ensuring guest rooms and public spaces meet brand cleanliness standards.
• Manage hiring, training, scheduling, and performance evaluations for housekeeping staff.
• Conduct regular room and public area inspections for quality assurance.
• Maintain inventory of linens, supplies, and equipment; oversee ordering and cost control.
• Monitor departmental labor, productivity, and budget adherence.
• Collaborate with Front Office and Maintenance to ensure efficient room readiness.
• Respond promptly to guest concerns and service requests and resolve issues professionally.
• Ensure compliance with company policies, brand standards, and safety regulations.
• Implement and maintain housekeeping procedures, checklists, and operational standards.
• Participate in management meetings and provide operational reporting as required.
• Perform additional duties as assigned by management.

Disclaimer
This job posting is for a position at a hotel that is owned and operated by an independent franchisee. The franchisee controls all aspects of the hotel’s employment practices, including recruiting, hiring, salary, benefits and compensation decisions, and the collection and processing of the personal data that you provide on this website. If you accept this position, you will be employed by a franchisee and not by Hilton. You will not be eligible from compensation or benefits from Hilton. You will be eligible for compensation or benefits only as may be provided to you by the independent franchisee.