Executive Administrative Assistant - Hilton Cleveland Downtown

The Hilton Cleveland Downtown is looking for an Executive Assistant/Office Manager to join our team!

Located in the heart of downtown, our premier property features 600 guest rooms, 50,000 square feet of event space, four food & beverage outlets, and a newly redesigned Club Lounge. This is an exciting opportunity to be part of a dynamic hospitality team at one of Cleveland’s leading hotels.

The Executive Assistant/Office Manager serves as a key strategic and administrative partner to the General Manager, ensuring the effectiveness, organization, and seamless operation of the Executive, Sales, Catering and Events Office. This role is to support the General Manager, while also providing coordinated support to select senior leaders including the Director of Sales, Director of Catering & Events, and Director of Operations.

Core Responsibilities

Executive Support to the General Manager

Manage calendar, priorities, and scheduling

Prepare briefing materials, reports, and communications for internal and external stakeholders

Act as a gatekeeper and liaison across the Executive Committee

Support preparation for leadership meetings, ownership reviews, regional reviews and any property-level strategic initiatives

Prepare expense reports

Ensure a professional, efficient, and welcoming environment for team members, guests and visiting stakeholders

Maintain office supplies, and administrative processes that enable smooth operations of the office

Coordinate logistics for internal meetings, site visits, and events hosted within the Executive Office

Pay rate: $31.00 per hour

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!