Office Support Associate - NetMath

Duties Responsibilities Serve as point of contact for the NetMath program. o Handles routine inquiries, requests, and problems received via phone or e-mail. o Consults with or reroutes items to appropriate staff as needed. o Send routine emails to students with information on course registration, proctor information, completion, and withdrawals/refunds. Assist other NetMath team members on administrative and organizational tasks. o Provide administrative support in scheduling and calendar maintenance. o When requested, prepare necessary materials or documents for NetMath program meetings. o Creates, updates, revises, and retrieves documentation on NetMath internal and external policies. o Maintain digital program materials to ensure accurate information is provided and accessible. o Makes travel arrangements from a predetermined schedule. o Arranges travel for NetMath personnel from a predetermined schedule. Supports NetMath budget and finance operations (in consultation with Business Office). o Bills, receives, and records payments. o Prepares receipts and deposits. o Maintains records of unit fiscal transactions. Other duties as assigned.