Job Description
What will you bring?
To grow and be successful in this role, you will ideally bring the following:
- Experience in the banking industry is an advantage, but not a requirement.
- Prior experience in developing strong relationships in a customer delivery/ customer experience role,
- Data analysis: Collecting, profiling, and analysing data to translate into meaningful insights to inform business decisions and deliver customer solutions.
- Customer solutioning: Supporting customers by understanding their needs and informing them about relevant products or services, and/ or providing considered options, that meet those needs.
- Credit Analysis: The ability to assess a customer's ability to fulfill their credit obligations, considering both qualitative and quantitative factors such as character, capital, capacity to repay, collateral (security) and conditions (the 5Cs of credit).
- Strong ‘can-do’ and ‘willingness to learn’ attitude.
- Ability to support credit approval activities with competency in credit assessment and management.
You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.