Job Description
The Dartmouth Group, an Associa company, is hiring a Community Association Manager for their Lexington office. Work hours are 8:00AM - 4:30PM.
Daily responsibilities:
- Implement Board policy and directives within the scope of the management agreement.
- Work closely with Property Administrators regarding routine communications, Architectural Modification process and issuing violation letters when necessary.
- Deliver quality customer service by responding promptly to owner requests and schedule timely work order repairs.
- Data enter and update information in the database; record and track documents and information.
- Create and manage budgets; interpret Balance Sheet, Income Statement, Operating Expenses, Pre-paid and Delinquency Reports and Reserve Studies.
- Prioritize maintenance requests and work orders.
- Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events.
- Be readily available to assist the maintenance on call technicians with emergencies as necessary.
- Excellent written and verbal communication skills required.
- Must be self-starter with good organizational, time management and prioritization ability.
- Strong leadership skills and ability to make informed decisions, as demonstrated by prior experience.
- Other projects as assigned.
Pay rate: $60K-$70K per year.
