Job Description
Overview
Job Summary:
The Transformation Change Manager is primarily responsible for providing dedicated program/project support for change initiatives, as well as promoting increased change capability in individuals and groups for a range of projects in assigned areas. The Transformation Change Manager will work closely with the TO Center Lead and other TO Capability Leads and other business partners to assess and recommend a change management strategy, including leadership and stakeholder engagement, communication, training and adoption reinforcement plans.
The Change Manager reports to the TO Center Lead.
Required in-office presence at least 2 days per week
Responsibilities
Essential Functions:
- Design, document, and maintain standardized change management processes, delivery standards, and minimum requirements for Initiative Execution Teams adopting Transformation Office capabilities, ensuring consistency while allowing for flexibility
- Enable Transformation Initiative/Capability Execution Teams to consistently conduct the following Change Management activities:
- Conduct stakeholder impact assessments and analyses
- Prepare for and lead outreach and feedback loop activities: focus groups, working sessions, and feedback discussions, etc.
- Collect, validate and summarize change impacts
- Design and execute communications plans
- Design and execute post-deployment support and reinforcement plans
- Assess adoption and prepare/execute adoption remediation plans as necessary
- Define and implement change readiness and adoption measurement standards to track uptake, proficiency, and sustainability of Initiative Team capabilities
- Create practical guidance, templates, and examples that enable OpCos and initiative teams to self‑serve while meeting Transformation Office standards
- Develop and curate a comprehensive change management toolkit (e.g., impact assessment, stakeholder analysis, readiness, communications standards, training, adoption measurement) to support consistent execution of TO Center‑deployed standards
- Act as the orchestrator of change impacts across concurrent TO Center solutions, identifying dependencies, conflicts, and cumulative change impacts across stakeholder groups
- Establish relationships with key Transformation leaders, product owners, IS team members and business stakeholders
- Consult and advise project team members and key business partners in the change process
Qualifications
Minimum Education and/or Education:
- Bachelor's Degree in Organizational Change, Communications, Computer Science, Management Information Systems, or related field
- 5-7 years of experience leading business change, serving a Change Manager, Business Process Manager, Project Manager, Communications or Training Manager
- Experience and knowledge of change management principles, methodologies, and tools
- Demonstrated ability to shift between hands‑on change execution and capability‑level design and oversight
- Strong understanding of how change management integrates with portfolio, program, value, and technology transformation disciplines
- Proven ability to design standards and playbooks that balance rigor, usability, and flexibility
- Skilled at translating leading practices into practical, adoptable tools and processes for diverse business contexts and teams
- Strong executive presence with the ability to influence without direct authority
- Experience defining and using adoption, readiness, and change effectiveness metrics to demonstrate value and inform decisions
- Strong business acumen
- Proven successful track record working in large/complex multi-location programs/projects
- Exceptional communication skills – both written and verbal
- Ability to clearly articulate messages to a variety of audiences, cultures, and to all levels in an organization
- Flexible and adaptable; able to work in ambiguous situations
- Problem solving and root cause identification skills
- Must be a team player and able to work collaboratively with and through others
- Acute business acumen and understanding of organizational issues and challenges
- Familiarity with project management approaches, tools and phases of the project lifecycle
- Experience with large-scale organizational change efforts preferred
- Proven ability to drive adoption and value realization on IT Infrastructure/IT Enterprise Operations projects preferred
- Knowledge of the Staffing Industry preferred
- Build relationships
- Develop people
- Lead change
- Inspire Others
- Think critically
- Communicate clearly
- Create Accountability
Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following:
- Medical, dental & vision
- Hospital plans
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Company paid Basic Life and AD&D as well as voluntary Life & AD&D for the employee and dependents)
- Company paid Short and long-term disability
- Health & Dependent Care Spending Accounts (HSA & DCFSA)
- Transportation benefits
- Employee Assistance Program
- Tuition Assistance
- Time Off/Leave (PTO, Allegis Group Paid Family Leave, Parental Leave)
- $80,100.00 - $120,100.00
- This position is bonus eligible
- Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email Lauren Lara at [email protected] or call 410-579-3526 for other accommodation options. |