Job Description
Location: Milton, WI
Full-time 1.0 FTE (40 hours/week) | Day Shift | Monday-Friday | 8:30am-5pm
Includes weekend (every 6th), and holiday (1/Yr) rotations
Make a lasting impact with Agrace
Join Agrace, a nationally recognized nonprofit leader in hospice and palliative care. If you are looking for a role that helps support meaningful, patient-centered care, this is your opportunity to make a difference!
How You’ll Make a Difference (Essential Functions)
The DME Technician is responsible for transport and processing of Durable Medical Equipment (DME). Duties include
delivery and pick‐up of equipment from patient homes and facilities throughout the assigned service area and for
cleaning and maintenance of DME, equipment storage, and monitoring of warehouse stock items and supplies.
Key Responsibilities
- Equipment Delivery & Pick‐Up
- Complete timely delivery/pick‐up of equipment and route completion based on time benchmarks and to service excellence standards.
- Move, assemble, and disassemble durable medical equipment as required by applicable regulatory requirements, safety standards, and in‐house policies/procedures/protocols.
- Train users on safe operation, use, and storage of equipment.
- Ensure that assigned vehicle is in working order, maintained, and stocked.
- Participate in DME weekend rotation and on‐call responsibilities.
- Warehouse Operations
- Clean returned equipment as required by applicable regulatory requirements, safety standards, and in‐house policies/procedures/protocols.
- Perform repair, calibration, and preventative maintenance on equipment. Making recommendations on replacement of damaged items.
- Monitor inventory of warehouse stock items and supplies. Request additional items and supplies as appropriate.
- Assist with annual physical count audit.
You Bring (Qualifications)
- High school diploma or GED, required
- Valid driver’s license, auto insurance, and access to a reliable vehicle, required
- Beginner Microsoft Office Suite skills
- Ability to work effectively and cooperatively with others
- Ability to use industry specific software
- Ability to communicate effectively verbally and in writing
- Ability to be flexible in time and task to meet organizational needs
- Ability to maintain confidentiality about patients, families, caregivers, staff, donors, and organizational intellectual property
- Ability to work at various Agrace locations
- Ability to use proper body mechanics and standard precautions
- Ability to participate in the DME program weekend rotation and on‐call responsibilities
Benefits
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Competitive pay with free parking OR Competitive pay with mileage reimbursement
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Health, dental, and vision insurance for employees who are hired for 28+ hours per week (.7 FTE +)
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Retirement plans with employer matching
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Generous Paid Time Off (PTO) and holiday paid time off
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Comprehensive onboarding, mentorship, and career development
About Agrace
For more than 45 years, Agrace has been an innovator and leader in both caring for patients and their families, and in educating others about death, dying and grief. We are the largest hospice provider in Wisconsin. Well known for end-of-life care, Agrace also serves people across southern Wisconsin who are aging, seriously ill or grieving.
At Agrace we are strengthened by the unique experiences, cultures and traditions of our staff, patients and clients.
Together, we pursue a vision in which every Agrace staff member is treated fairly, and every patient and client experiences the respectful, individualized care they need and deserve.
We foster a culture of belonging that celebrates people’s uniqueness and leads to meaningful, empathetic connections.
Agrace HospiceCare is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.