Job Description
Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!!
Come be a part of an AWARD WINNING TEAM.
Cotton Court are located in Lubbock, Texas and is a pillar of the community. Our hotel is unique to the city, and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotels are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.
ESSENTIAL DUTIES & FUNCTIONS
- Responsible for assisting the Chefs with the cleanliness of the kitchen.
- Wash all floors, power wash when need be.
- Clean the hot boxes regularly
- Make sure all dishes and equipment are clean and put back in their proper place.
- Take out trash and break down boxes.
- Sweep and mop all walk-in coolers, all kitchen areas and back banquet are.
- Assist Chefs with banquet plate up and ensure that they have clean plates and clean covers for event.
- Maintain a safe, clean operating environment, ensuring compliance to all local health codes and regulations.
Knowledge and Skills:
- Demonstrates commitment to Valencia Group Hospitality operating principles and philosophies.
- Holds self and others accountable for achieving results.
- Notify Chefs of conflict in a timely manner.
- Contributes to team results.
- Deals with change effectively.
Relationship Skills:
- Always applies the principles of trust, honesty, respect, integrity and commitment.
- Helps to establish confidence in the culinary team among peers throughout the hotel and throughout Valencia Group.
- Safety & Compliance
- Ensure to comply with maintaining a safe environment (for example, be proactive with safety initiatives such as using non-slip shoes, keeping clean, organize work area, using wet floor signs, etc.)
BASICS
- Maintain cleanliness and organization in all work areas
- Display courteous behavior with guests and team members
- Report any unsafe conditions immediately
- Ensure hotel equipment is in proper working condition
- Perform any additional duties assigned by the supervisor
Physical Requirements
- Standing/Walking: Frequently.
- Crouching (bend at knees): Frequently, retrieving, storing supplies.
- Climbing: Frequently. Climb stairs, employee entrance, lobby.
- Reaching (overhead/extension: Occasionally, retrieving, storing supplies.
- Handling/Grasping: Frequently. Processing, cutting food products.
- Pushing/Pulling: Average weight occasionally 10 lbs. Maximum weight occasionally 30 lbs.
- Lifting/Carrying: Average weight frequently 10 lbs. Maximum weight occasionally 50 lbs.
- Reading
Working Environment
- Interior of hotel in all areas of hotel.
- Primarily working in a kitchen environment: hot dishes, sharp objects, knives, boiling water, hot stoves/surfaces, potential was floors, slip resistant footwear required.
- Exposure to hot and cold temperatures, non-climate-controlled office.
- Exterior of hotel with exposure to weather conditions during certain promotional events.
- High School diploma or equivalent
- 1–2 years of experience preferred
- Strong verbal and written communication skills
- Effective time management and problem-solving skills
- Ability to work well with a team and demonstrate attention to detail
- Excellent organizational skills and interpersonal abilities
BENEFITS:
- Medical, Dental, Life insurance
- Paid Time Off
- Paid Community Service Days
- Click here to learn more
Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer. Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.