Business Sales Support (Bilingual French & English)- Partner Solutions

 

The TELUS Partner Solutions Business Sales Support team functions as the strategic bridge between sales, operations, and our customers—blending analytical oversight with high-level relationship management. Unlike traditional analyst teams, we possess the agency to directly influence revenue growth and operational efficiency through proactive, cross-functional leadership. As a Business Sales Analyst, you'll be instrumental in driving wholesale customer success while optimizing our internal operations, ensuring every partnership delivers exceptional value.

 

What you'll do

 

• Establish success criteria for new logos and large deals, ensuring Wholesale Services Agreements are accurately created, signed, and registered in TELUS systems

• Support the TELUS Partner Solutions Sales team in revenue growth and acquisition initiatives within assigned accounts, acting as a strategic liaison between sales, operations, and customers

• Identify and drive process improvements and automation opportunities to increase operational efficiency and performance, with a focus on automating manual workflows and legacy processes

• Manage contract lifecycles including generating renewal reports, conducting 90-day reviews of expiring contracts, and overseeing implementation of negotiated rate changes

• Interpret client contracts to understand deliverables, address billing disputes, and act as an internal advocate for customers navigating service issues