Job Description
What you'll be responsible for
-
Scheduling, coordinating and monitoring of waste collection pantechs
-
Proactively review route performance to identify optimisation and improvement opportunities for efficiency
-
Meet Services delivery KPIs
-
Communicate with both drivers and customers
-
Ensuring all paperwork and runsheets are correct and accurate
-
Problem solve by responding to customer issues that are of immediate operational concern with a solutions focus
-
Respond to any operational queries raised by the Customer Services Team/Sales Team and/or customer
-
Conduct daily end of shift driver debrief meetings, discuss run efficiencies and capture any incidents or compliance issues
