Job Description
Position Overview
This position acts as the primary liaison to business workstream leaders and uses in-depth knowledge of our applications and tools to facilitate the optimization of business unit performance by enhancing the alignment between business process and information technology. The IT Business Relationship Analyst III is responsible for solution identification and design, translating business needs and objectives into solutions and technology roadmaps and solution delivery for assigned area. Primary focus is to shape global business processes to align with leading practice capabilities, whenever a competitive advantage is not required. The position serves to help the business navigate IT processes ensuring proper procedures are adhered to. On all but the largest projects, incumbent may act as the IT Project Manager. The incumbent also has functional and technical expertise in more than one business subprocesses.
Key Responsibilities
- Business Relationship Management – Primary liaison to business workstream leader to define solution, address business objectives, enable efficiencies. Influence business LTP with technology acumen.
- Works with respective Business Relationship Director to develop IT LTP in area of expertise. Working closely with business leads, internal and external customers, vendors and peer companies, research, evaluate, and recommend new technologies to support McCormick’s strategic initiatives.
- Seeking constant improvement opportunities and appropriately challenges processes, streamline and optimize business and/or IT processes whilst maximizing effectiveness.
- May serve as project functional leader, team member or IT Project Manager on multiple applications, technology projects and strategic planning initiatives.
- For projects, formulate systems scope, estimates, and objectives relative to business needs and project requirements, considering application of industry best practices and new technologies.
- Participates in project design reviews for large (Tier 1 and 2) projects.
Required Qualifications
Level of Education and Discipline : BA/BSc - Computer Science, Information Systems, Business Administration, or related discipline
Certification and/or Licenses : SAP, PMP, or ITIL
Experience :
- 10 years in-depth experience with 3 years expertise in more than one functional area.
- Minimum of 3 full life-cycle implementations, preferably including 1 with global deployment.
- Solution design experience across multiple sub-processes or SAP modules (e.g., Order to cash, procure to pay, record to report or SAP modules such as SD, MM, HR, APO, FI, PP, GTS, etc.), technical area (e.g., EDI, Workflow, BW, Portal), or non-SAP systems.
- Demonstrated ability to lead in problem solving process for projects and support.
Interpersonal Skills :
- Ability to build relationships, interface effectively with all levels of the organization.
- Ability to influence across functional teams and manage relationships across multiple cultures.
- Excellent organizational and verbal communication skills; outstanding problem-solving skills and sound judgment.
- Demonstrated written communication skills, specifically, documentation of system design, configuration, and process specifications.
Other Skills and HPO Competencies :
Expertise in delivery, project management, process management and business systems requirements definition. Knowledgeable of non-SAP tools used at McCormick.