Principal Product Manager

Essential Duties and Responsibilities:

• Own the end‑to‑end lifecycle of Ethernet switch and AI‑enhanced networking products and solutions, from product kick‑off through launch, growth, and EOL.
• Work closely with sales to promote switch and AI network solutions to target customer accounts, identify new opportunities, and drive design‑wins and revenue.
• Execute in‑depth research on customer applications, network architectures, and AI/automation use cases; translate findings into clear product requirements and solution definitions.
• Define and maintain product and solution roadmaps (hardware, software, and AI features), prioritizing based on customer value, business impact, and technical feasibility.
• Act as program owner for key product and solution initiatives, coordinating cross‑functional activities (engineering, purchasing, CM/ODM, vendors, operations, support) to deliver on time, on scope, and on budget.
• Ensure successful time‑to‑market (TTM) launches through strong project and program management, tracking milestones, resolving risks, and driving issue closure.
• Drive product quality improvements throughout design, validation, manufacturing, and deployment stages, partnering with engineering, quality, and operations teams.
• Define AI‑driven features for network optimization (e.g., telemetry analytics, anomaly detection, capacity planning, intent‑based policies) and work with data/ML and network engineering teams to deliver them.
• Develop and maintain product documentation including positioning statements, solution briefs, data sheets, competitive battle cards, and internal sales/SE training materials.
• Deliver compelling product and solution training to internal sales, field engineering, and partner teams, and present solutions externally to customers, partners, and at industry events.
• Conduct ongoing competitive analysis (features, performance, ecosystem, pricing) and use insights to sharpen product positioning, roadmap decisions, and win strategies.
• Build and nurture an ecosystem of partners (software, silicon, systems integrators, and cloud/service providers) to deliver complete AI‑enabled network solutions.
• Coordinate demos, proof‑of‑concepts, and solution validations with customers; provide pre‑sales and post‑sales support for critical opportunities.
• Drive critical technical and customer issues to closure by aligning resources, engaging with engineering and support teams, and communicating resolution plans to stakeholders.
• Champion the voice of the customer and the field within the organization, ensuring that products and solutions support the company’s overall strategy and deliver measurable customer outcomes.
• Track and report on key performance metrics (adoption, revenue, margin, quality, and customer satisfaction) and use insights to refine roadmap, GTM, and operational plans.