Job Description
Workplace Type: Onsite
About Newmont
At Newmont, we’re not just a world-leading gold and metals producer – we’re a team united by our commitment to shaping a more inclusive, sustainable, and responsible mining industry. Joining us means becoming part of a global, diverse workforce where everyone is valued, empowered, and encouraged to grow. Our people are the heart of our success, bringing exceptional skill, integrity, and dedication to everything we do as an organization and we’re dedicated to creating a workplace where everyone can thrive.
About Lihir
Our Lihir Operation, located on the beautiful island of Niolam, approximately 800km north of Papua New Guinea's capital, Port Moresby, is one of the world’s largest gold mines. Set within a geothermically active, extinct volcanic crater, Lihir operates an open-pit mine producing refractory ore, which undergoes pressure oxidation and conventional leaching to recover gold. Our workforce includes both residential and commute rosters, creating a diverse and dynamic team. Lihir offers a range of recreational facilities, including a gym, sports club, restaurant, bar, swimming pool, tennis and squash courts, and a 9-hole golf course. For those who enjoy the outdoors, the Lihir fishing and boating clubs provide access to pristine waters and beaches, while our onsite deli and café serve fresh local and imported produce, barista-made coffee, and freshly baked goods.
We are proud to work closely with the local Lihirian community and value its vibrant culture. Through initiatives like our School to Mine program, we offer meaningful employment, training, and development opportunities for Lihirian men and women, as well as scholarships and vocational apprenticeships. We also partner with the New Ireland Province to ensure economic benefits flow directly to the community, strengthening our commitment to sustainable development and positive local impact.
Your Impact
As an Analyst – End User Computing, you will play a key role in ensuring the seamless operation, reliability, and security of end-user technology across site. You will support the implementation, maintenance, and optimisation of professional applications and devices, while enhancing digital services through user engagement and continuous improvement.
As part of our team, you will
- Provide technical support and maintenance for laptops, desktops, mobile devices, and video conferencing systems.
- Ensure the reliable operation of IT equipment, including printers, audio-visual systems, and meeting room technologies.
- Troubleshoot and resolve technology issues promptly to deliver a high level of customer satisfaction.
- Support end-users with professional applications, ensuring a positive and efficient user experience.
- Monitor and maintain the security and integrity of end-user devices and data.
- Configure and maintain IT equipment and systems across site operations.
- Gather and act on user feedback to continuously improve digital services and support delivery.
- Contribute to regional and global IT projects and support vendors and contractors to ensure service delivery standards are met.
Prerequisites for your success in this role
- Bachelor’s degree or Diploma in Information Technology, Computer Science, or a technology-related certification.
- Broad knowledge of ITIL processes.
- Knowledge of IT infrastructure, including laptops, mobile devices, video conferencing systems, and applications.
- Proven experience in technical support, troubleshooting, and maintaining IT equipment and systems.
- Familiarity with IT service management best practices and preventative maintenance strategies.
- Solid skills in problem-solving and issue resolution, with the ability to apply practical judgement and continuous improvement techniques.
- Proficiency in Microsoft 365 tools (Teams, Outlook, Excel, Word, PowerPoint).
- Strong communication and stakeholder engagement skills, with the ability to work across diverse teams and users.
- A proactive approach with a focus on customer experience, teamwork, and service delivery excellence.
Your team and work environment
You will be part of the Digital function, working closely with site-based teams including Operations, HR, Finance, Safety, and end-users, as well as external vendors, contractors, and service providers.
This role operates in a dynamic and service-oriented environment where collaboration, responsiveness, and continuous improvement are critical to supporting site operations and ensuring seamless technology performance across the business.
This role is offered on a 21:21 day shift Fly in, Fly out (FIFO) roster to Lihir Island, Papua New Guinea.
Our FIFO employees stay in a secure and comfortable camp, in an en-suited and airconditioned room equipped with mini fridge, TV and Wi-Fi. A variety of healthy meal options are catered for at our mess; and the wet mess provides a relaxed social setting where employees can unwind with a game of pool or darts.
Why Join Newmont
At Newmont, you will be part of a global organisation committed to safety, innovation, and operational excellence.
We offer:
- The opportunity to work within a high-performing and collaborative IT environment.
- Exposure to diverse technologies and global systems supporting critical operations.
- A strong culture of continuous improvement, learning, and development.
At Newmont, our commitment to diversity and inclusion ensures that everyone can work to their full potential, free from discrimination, while respecting the cultures, religions, and governance of the regions in which we operate. Guided by our values of Safety, Integrity, Sustainability, Responsibility, and Inclusion, our Lihir team – 90% of which are Papua New Guinean – is dedicated to creating a culturally rich and supportive environment where meaningful, long-term connections can be formed within the industry.
We believe in the strength of our people and the positive impact we can create together. Newmont employees are rewarded with a competitive salary, flexible packaging options, and programs that recognize those who go above and beyond. We know no candidate meets every qualification listed, so if you share our values and feel you can make a meaningful contribution, we encourage you to apply – we’d love to hear from you!
Submit your application through our website quoting reference number 42866 before the advertised closing date: 30 May 2026.